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Service bulletin PIT5387J

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10187175
Published by NHTSA2021-02-16
Manufacturer's numberPIT5387J
Manufacturer's date2020-12-10
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION:DISPLAY FUNCTION

NHTSA's summary

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Backup camera, Instrument cluster

Vehicles listed
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
22-NA-0682025-02-28. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.
PIT5697D2024-12-09. Service bulletin. This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIE02852024-04-08. Service bulletin. Engineering Information.
15NA082B2024-02-12. Service bulletin. Clunking Noise from Front of Vehicle During Turns and/or Bumps
15NA0822024-02-12. Service bulletin. Clunking Noise from Front of Vehicle During Turns and/or Bumps
PIT5386J2024-01-29. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5306A2024-01-08. Service bulletin. TAC Part Restriction.
PIT5195B2023-12-26. Service bulletin. Speedometer Needle Accuracy Information.
PIT5039C2023-12-26. Service bulletin. Removing / Disabling Rear Park Assist RPO UD7.
PIT4720C2023-12-26. Service bulletin. Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.