# Service bulletin PIC6424

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187162
- Published by NHTSA: 2021\-02\-16
- Manufacturer's number: PIC6424
- Manufacturer's date: 2020\-12\-03
- NHTSA component: EQUIPMENT; AIR BAGS

## NHTSA's summary

This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187162-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10187162-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Equipment and accessories

## Vehicles listed

- 2018 BUICK ENCLAVE
- 2017 BUICK ENVISION
- 2017 to 2019 BUICK LACROSSE
- 2017 BUICK VERANO
- 2017 to 2018 CADILLAC CT6
- 2017 CADILLAC CTS
- 2017 to 2018 CADILLAC ESCALADE
- 2017 to 2018 CADILLAC ESCALADE ESV
- 2017 to 2018 CADILLAC XT5
- 2017 to 2018 CHEVROLET MALIBU
- 2018 CHEVROLET TRAVERSE
- 2018 GMC ACADIA

## Recalls for the same vehicles and component

- [21V246000](/recalls/nhtsa/21V246000.md), 2021-04-08: AIR BAGS:CRITICAL FASTENERS
- [2018322](/recalls/tc/2018322.md), 2018-06-15: Airbag
- [18V400000](/recalls/nhtsa/18V400000.md), 2018-06-14: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- [17V404000](/recalls/nhtsa/17V404000.md), 2017-06-27: EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- [16V870000](/recalls/nhtsa/16V870000.md), 2016-12-02: AIR BAGS:SIDE/WINDOW
- [16V651000](/recalls/nhtsa/16V651000.md), 2016-09-08: SEAT BELTS:PRETENSIONER; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE\-INACTIVE; AIR BAGS:FRONTAL
- [16V516000](/recalls/nhtsa/16V516000.md), 2016-07-07: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIC6541](/bulletins/10253078.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
- [PIT5448J](/bulletins/10253060.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin: EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin: EQUIPMENT. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center \(WPC\) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- [18\-NA\-180](/bulletins/10250564.md), 2024-02-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.

JSON: [/v1/bulletins/10187162](/v1/bulletins/10187162)

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