Service bulletin 23-005-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10187129
Published by NHTSA	2021-02-16
Manufacturer's number	23-005-21
Manufacturer's date	2021-01-23
NHTSA component	SEAT BELTS

NHTSA's summary

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seat belts

Vehicles listed
JEEP CHEROKEE	2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2019160	2019-03-29. Seats And Restraints
2016393	2016-08-10. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
2300521	2023-01-17. Service bulletin. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
0801315	2023-01-09. Service bulletin. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ? Intermittent No Start condition Without any DTCs (Vehicles with steering column lock, only). ? U1220-87 - Lost Steering Lock Request Message - Missing Message. ? U1517-87 - Body Controller Secret Code - Missing Message. ? B2199-17 - Battery Voltage - Circuit Voltage Above Threshold, set in the BCM. ? Day Time Running Lamps (DRL) will not turn on until the vehicle speed is 2 MPH (3 KPH), (Manual Transmission only). ? Puddle Lamps will not turn off when the engine is started, (Manual Transmission only). NOTE: If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.
0807117	2022-10-24. Service bulletin. This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
2300521	2022-10-17. Service bulletin. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
08-013-15	2022-09-26. Service bulletin. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ? Intermittent No Start condition Without any DTCs (Vehicles with steering column lock, only). ? U1220-87 - Lost Steering Lock Request Message - Missing Message. ? U1517-87 - Body Controller Secret Code - Missing Message. ? B2199-17 - Battery Voltage - Circuit Voltage Above Threshold, set in the BCM. ? Day Time Running Lamps (DRL) will not turn on until the vehicle speed is 2 MPH (3 KPH), (Manual Transmission only). ? Puddle Lamps will not turn off when the engine is started, (Manual Transmission only). NOTE: If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.
0811114	2022-09-26. Service bulletin. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. Without any DTCs (Vehicles with steering column lock, only). U1220-87 - Lost Steering Lock Request Message - Missing Message. U1517-87 - Body Controller Secret Code - Missing Message. B2199-17 - Battery Voltage - Circuit Voltage Above Threshold, set in the BCM. Day Time Running Lamps (DRL) will not turn on until the vehicle speed is 2 MPH (3 KPH), (Manual Transmission only). Puddle Lamps will not turn off when the engine is started, (Manual Transmission only).If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.
S1808000233RevA	2022-09-26. Service bulletin. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
68264880A	2022-08-15. Service bulletin. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, OCM module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com
23-005-21	2022-07-18. Service bulletin. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.
2300521	2022-05-31. Service bulletin. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified.