# Service bulletin 9004342

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10187012
- Published by NHTSA: 2021\-02\-16
- Manufacturer's number: 9004342
- Manufacturer's date: 2021\-01\-13
- NHTSA component: VISIBILITY

## NHTSA's summary

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10187012-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10187012-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors

## Vehicles listed

- 2020 to 2021 CHRYSLER 300
- 2020 to 2021 CHRYSLER PACIFICA
- 2020 to 2021 DODGE CHALLENGER
- 2020 to 2021 DODGE CHARGER
- 2020 to 2021 DODGE DURANGO
- 2020 to 2021 JEEP CHEROKEE
- 2020 to 2021 JEEP GLADIATOR
- 2020 to 2021 JEEP GRAND CHEROKEE
- 2020 to 2021 JEEP WRANGLER
- 2020 to 2021 RAM 1500
- 2020 to 2021 RAM 2500
- 2020 to 2021 RAM 3500
- 2020 to 2021 RAM 4500
- 2021 RAM 5500

## Recalls for the same vehicles and component

- [2026347](/recalls/tc/2026347.md), 2026-07-16: Visual System
- [2024596](/recalls/tc/2024596.md), 2024-10-10: Visual System
- [24V754000](/recalls/nhtsa/24V754000.md), 2024-10-10: VISIBILITY:REARVIEW MIRRORS/DEVICES
- [2024338](/recalls/tc/2024338.md), 2024-06-13: Visual System
- [24V111000](/recalls/nhtsa/24V111000.md), 2024-02-15: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- [2023456](/recalls/tc/2023456.md), 2023-08-14: Visual System
- [2023047](/recalls/tc/2023047.md), 2023-02-09: Visual System
- [2022476](/recalls/tc/2022476.md), 2022-08-25: Visual System
- [2022025](/recalls/tc/2022025.md), 2022-01-27: Visual System
- [22V035000](/recalls/nhtsa/22V035000.md), 2022-01-27: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

## Other bulletins for the same vehicles and component

- [96076](/bulletins/11002753.md), 2024-07-02, Other: VISIBILITY/WIPER. MOTOR \- WINDSHIELD WIPER \& WIPERUNIT \- WINDSHIELD WIPER
- [94006](/bulletins/11002424.md), 2024-06-27, Other: VISIBILITY/WIPER. WIPERUNIT \- WINDSHIELD WIPER, BLADE \- FRONT WIPER
- [98927](/bulletins/11002316.md), 2024-06-26, Other: VISIBILITY/WIPER. MOTOR \- WINDSHIELD WIPER \& WIPERUNIT \- WINDSHIELD WIPER
- [S2323000082](/bulletins/10248870.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Smart Glass Window Function Inoperative. Window Will Not Lower/Raise When Door Is Opened Or Closed, Diagnostic Trouble Code \(DTC\) B25B4\-2A Pawl Switch Stuck.
- [2310223](/bulletins/10248624.md), 2024-01-08, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY. Dual\-Pane Sunroof Leaking This bulletin involves replacing the dual\-pane wind deflector assembly with an updated design.
- [2309823](/bulletins/10248614.md), 2024-01-08, Service bulletin: STRUCTURE; VISIBILITY:GLASS, SIDE/REAR. Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak \(crack is visible to the customer\). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.
- [93446](/bulletins/10248589.md), 2024-01-08, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. FCA Caribbean Warranty Bulletin ID\-23\-21 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [93438](/bulletins/10248588.md), 2024-01-08, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Warranty Bulletin D\-23\-17 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)
- [S2323000073](/bulletins/10248568.md), 2024-01-08, Service bulletin: LANE DEPARTURE; VISIBILITY. Exterior Mirror And Or Blind Spot Inoperative.
- [S2323000072](/bulletins/10248557.md), 2024-01-08, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Soft Top Windows Do Not Sit Flush To The Top.

JSON: [/v1/bulletins/10187012](/v1/bulletins/10187012)

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