# Service bulletin RETAILER SUPPORT

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10186671
- Published by NHTSA: 2021\-02\-04
- Manufacturer's number: RETAILER SUPPORT
- Manufacturer's date: 2021\-01\-04
- NHTSA component: AIR BAGS

## NHTSA's summary

BizzyCar Training Enrollment Retailer Announcement As communicated in January Aftersales Playbook, INFINITI is pleased to announce complimentary retailer access to the BizzyCar Takata Recall Portal through March 31, 2021, which may be extended. FOMs, RAMs, RSOMs, and AGMs may enroll in the webinar using the URL: https://bizzycar.zoom.us/webinar/register/WN\_hqbUL3m4SGqgzrIHSCAcLw. Several webinars will be available and calendar invites will be sent for this event. Regional personnel need only attend one webinar to become familiar with the program. The BizzyCar Takata Recall Portal is a tool for locating hard\-to\-find cars with Takata airbags in your market. These vehicles will be advertised for sale at both franchise and non\-franchise retailers. Working with these businesses to repair these open recalls can potentially increase retailer revenue through warranty claims and improve the brand experience by completing campaigns the client may be unaware of. Access to a list of Takata affected vehicles is free for a limited time, but in February, retailers will have the option of subscribing to access for additional campaigns at their own expense. We encourage retailers to take advantage of complimentary access to Takata recall vehicle lists, but dealer participation is entirely optional. Schedule January 11, 2021: Retailer Communication from INFINITI Campaign Mailbox informing them of training enrollment January 6\-8, or 11, 2021: Regional webinars – calendar invites will block time/day, but you’ll receive a training link based on your registration using the URL above January 14, 2021: Retailers begin to gain access to BizzyCar Takata Recall Portal \(pending completion of training\) January 14, 15, 18, 19, \& 21, 2021: Retailer training webinars February 15, 2021: If elected, retailers are able to subscribe for additional services at their own expense.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10186671-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10186671-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- INFINITI INFINITI

JSON: [/v1/bulletins/10186671](/v1/bulletins/10186671)

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