# Service bulletin V\-SC\-2020120013

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10186327
- Published by NHTSA: 2021\-02\-01
- Manufacturer's number: V\-SC\-2020120013
- Manufacturer's date: 2020\-12\-15
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT

## NHTSA's summary

Update Radio Software

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186327-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186327-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2020 to 2021 MERCEDES\-BENZ METRIS

## Recalls for the same vehicles and component

- [25V463000](/recalls/nhtsa/25V463000.md), 2025-07-11: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [PDAGLACKHA](/bulletins/10249334.md), 2024-01-29, Service bulletin: EQUIPMENT; STRUCTURE; VISIBILITY. Mercedes\-Benz AG has determined that on certain Metris \(447 platform\) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore come into contact with the fuel pump housing, leading to a mechanical resistance. In some instances, this could lead to a shutdown of the fuel pump. As a result, the vehicle could lose propulsion, and increase the risk of a crash or injury.
- [LI82.85\-N\-074054](/bulletins/10240175.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit \(Audio\) \(N87/15\) Modification to hardware for radio control unit \(Audio\) \(N87/15\). Note: In isolated cases, the replacement chain is not depicted correctly in XENTRY Parts Information \(XPI\). Please ensure that one of the following replacement part numbers \(suitable for the vehicle equipment\) is ordered: • Audio30 \- A4479002421 • Audio40 \- A4479002721 Note: Please refer to this LI in the "Notes" section of the warranty claim
- [Service and Part](/bulletins/10217596.md), 2022-08-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. \(SC\)Provide Supplementary Operator's Manual
- [Spare Tire Infor](/bulletins/10210398.md), 2022-04-18, Service bulletin: EQUIPMENT:OTHER:LABELS. Replace Spare Tire Information Label
- [NCUVS2KRUMPE](/bulletins/10205440.md), 2021-12-20, Service bulletin: EQUIPMENT; FUEL SYSTEM, GASOLINE. Update Fuel System Control Unit
- [LI20.20\-P\-073274](/bulletins/10199660.md), 2021-08-04, Service bulletin: EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY. Coolant warning in instrument cluster \- Leak in coolant line
- [LI82.85\-P\-068846](/bulletins/10199654.md), 2021-08-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. "Free browsing, Internet access via Wi\-Fi hotspot and Internet radio nonfunctional"
- [LI82.85\-N\-071595](/bulletins/10179965.md), 2020-09-21, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE. Head unit for Audio 30/40 VIS \(Garmin\) \- Various Complaints
- [LI82.70\-P\-071024](/bulletins/10177565.md), 2020-07-27, Service bulletin: EQUIPMENT:ELECTRICAL. The mobile phone address book is not transferred completely to the multimedia system \(COMAND or MBUX\). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.
- [LI82.70\-N\-071004](/bulletins/10177552.md), 2020-07-27, Service bulletin: EQUIPMENT:ELECTRICAL. The mobile phone address book is not transferred completely to the multimedia system \(COMAND or MBUX\). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.

JSON: [/v1/bulletins/10186327](/v1/bulletins/10186327)

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