# Service bulletin TJ35800.1.1\-2020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10186285
- Published by NHTSA: 2021\-02\-01
- Manufacturer's number: TJ35800.1.1\-2020
- Manufacturer's date: 2020\-12\-19
- NHTSA component: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

This is a Technical Journal: Polestar charging issues

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186285-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186285-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2021 POLESTAR POLESTAR 2

## Recalls for the same vehicles and component

- [24V477000](/recalls/nhtsa/24V477000.md), 2024-06-26: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [21V110000](/recalls/nhtsa/21V110000.md), 2021-02-24: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE \(BMS/BECM\):SOFTWARE

## Other bulletins for the same vehicles and component

- [37439.5.0](/bulletins/11035012.md), 2026-07-14, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- Text plus 1 .png attachment\- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.
- [37439.4.0](/bulletins/11031085.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- Text plus 1 .png attachment\- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".\&\#13; This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.\&\#13;
- [37439](/bulletins/11027156.md), 2026-01-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".\&\#13; This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.\&\#13;
- [37439](/bulletins/11025980.md), 2025-12-02, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal \- If during a Software Download \(SWDL\) at the workshop, and connected to VIDA, the CSD \(Center Stack Display\) turns black and the IHU \(Infotainment Head Unit\) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".\&\#13; This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number \(VDN\) Code RP03.\&\#13;
- [36316](/bulletins/11009796.md), 2024-11-05, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This is a Technical Journal: If the customer experiences a “Propulsion System Performance” message in the DIM in combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00. Perform software download.
- [37038](/bulletins/11005716.md), 2024-08-06, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
- [36418.4.0](/bulletins/11000237.md), 2024-05-21, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV High Voltage Battery Replacement. When a new battery is installed and the cell chemistry is different a unique SP is necessary
- [36763.2.0](/bulletins/10253887.md), 2024-05-02, Service bulletin: EQUIPMENT. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
- [36763.2.0](/bulletins/10253318.md), 2024-04-18, Service bulletin: EQUIPMENT. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
- [35563.3.0](/bulletins/10252998.md), 2024-04-10, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT. This is a Technical Journal: IHU Replacement \- Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

JSON: [/v1/bulletins/10186285](/v1/bulletins/10186285)

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