# Service bulletin B652120

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10186231
- Published by NHTSA: 2021\-02\-01
- Manufacturer's number: B652120
- Manufacturer's date: 2020\-12\-01
- NHTSA component: SEATS; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT

## NHTSA's summary

?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186231-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186231-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Seats

## Vehicles listed

- 2018 to 2019 BMW 640I
- 2020 BMW 640I
- 2017 to 2019 BMW 740E
- 2017 to 2021 BMW 740I
- 2016 to 2017 BMW 740LI
- 2020 BMW 745E
- 2018 to 2019 BMW 750I
- 2016 to 2019 BMW 750LI
- 2021 BMW 750LI
- 2018 to 2021 BMW B7 ALPINA
- 2018 to 2021 BMW M5
- 2017 to 2021 BMW M760I
- 2019 to 2021 BMW X5
- 2020 to 2021 BMW X6
- 2019 to 2021 BMW X7

## Recalls for the same vehicles and component

- [25V644000](/recalls/nhtsa/25V644000.md), 2025-09-25: ELECTRICAL SYSTEM:STARTER ASSEMBLY
- [2024444](/recalls/tc/2024444.md), 2024-08-01: Electrical
- [24V576000](/recalls/nhtsa/24V576000.md), 2024-08-01: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ELECTRICAL SYSTEM:STARTER ASSEMBLY
- [2022501](/recalls/tc/2022501.md), 2022-09-07: Seats And Restraints
- [22V670000](/recalls/nhtsa/22V670000.md), 2022-09-07: SEATS
- [21V520000](/recalls/nhtsa/21V520000.md), 2021-07-08: AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [21V156000](/recalls/nhtsa/21V156000.md), 2021-03-10: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- [2020605](/recalls/tc/2020605.md), 2020-12-10: Electrical
- [20V761000](/recalls/nhtsa/20V761000.md), 2020-12-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- [20V601000](/recalls/nhtsa/20V601000.md), 2020-09-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

## Other bulletins for the same vehicles and component

- [B110426](/bulletins/11035500.md), 2026-08-03, Service bulletin: ENGINE; ELECTRICAL SYSTEM. The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
- [B840226](/bulletins/11035408.md), 2026-07-31, Service campaign: ELECTRICAL SYSTEM. Once the Telematics Module \(TCB2\) enters sleep mode, a BMW Data Services trigger for Remote Services\(remote engine start, lock/unlock/climate conditioning\) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.
- [B720125](/bulletins/11028928.md), 2026-02-23, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM; SEATS. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B720125](/bulletins/11024726.md), 2025-11-03, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B120425](/bulletins/11017273.md), 2025-04-28, Service campaign: ELECTRICAL SYSTEM. As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority \(California Air Resources Board– CARB\). The fault has no effect on the use of the vehicle by the customer.
- [B720125](/bulletins/11017101.md), 2025-04-18, Warranty extension: ELECTRICAL SYSTEM; AIR BAGS. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in\-service / first delivery date.
- [B720417](/bulletins/11017098.md), 2025-04-18, Warranty extension: ELECTRICAL SYSTEM; AIR BAGS. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original inservice / first delivery date.
- [B011624](/bulletins/11013037.md), 2025-01-23, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
- [B011824](/bulletins/11012111.md), 2025-01-02, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date.
- [B520920](/bulletins/11012089.md), 2024-12-31, Service bulletin: SEATS. HEAD RESTRAINT AND/OR BACKREST OF 3RD ROW SEATS CANNOT BE FOLDED DOWN

JSON: [/v1/bulletins/10186231](/v1/bulletins/10186231)

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