# Service bulletin B620818 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10186225 - Published by NHTSA: 2021\-02\-01 - Manufacturer's number: B620818 - Manufacturer's date: 2020\-12\-01 - NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT ## NHTSA's summary ?INSTRUMENT CLUSTER DISPLAY SHAKES\-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186225-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186225-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Electrical system, Equipment and accessories, Instrument cluster ## Vehicles listed - 2018 to 2021 BMW 530E - 2017 to 2021 BMW 530I - 2018 to 2019 BMW 540D - 2020 BMW 540D - 2017 to 2021 BMW 540I - 2018 to 2019 BMW 640I - 2020 BMW 640I - 2017 to 2019 BMW 740E - 2017 to 2021 BMW 740I - 2016 to 2017 BMW 740LI - 2020 BMW 745E - 2018 to 2019 BMW 750I - 2016 to 2019 BMW 750LI - 2021 BMW 750LI - 2018 to 2021 BMW B7 ALPINA - 2018 BMW C 400 X - 2017 BMW F800 R - 2017 BMW M550I - 2018 to 2021 BMW M550I - 2017 to 2021 BMW M760I - 2021 BMW R 1250 GS ADVENTURE - 2018 to 2021 BMW X3 - 2019 to 2021 BMW X4 ## Recalls for the same vehicles and component - [20V152000](/recalls/nhtsa/20V152000.md), 2020-03-18: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE - [19V291000](/recalls/nhtsa/19V291000.md), 2019-04-10: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL - [17V719000](/recalls/nhtsa/17V719000.md), 2017-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL ## Other bulletins for the same vehicles and component - [MC160323](/bulletins/10242536.md), 2023-09-18, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Vehicle goes into emergency operation mode and a warning light illuminates on the instrument cluster. - [B620223](/bulletins/10235198.md), 2023-05-01, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. In SPORT mode, a black square appears in the RPM gauge \(tachometer\) section of the instrument cluster display. - [B620322](/bulletins/10227566.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like ECO PRO mode\). - [B620122](/bulletins/10208181.md), 2022-02-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL. Temporary black screen in the instrument cluster. - [B620719](/bulletins/10174025.md), 2020-04-20, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING: This Service Information Bulletin \(Revision 2\) replaces SI B62 07 19 dated June 2019. The digital speed display in the Instrument Cluster \(Kombi\) is missing or is only displayed in Kilometers per hour after ISTA programming. There are no iDrive settings for a customer to turn this on/off. Before software update. After software update and coding conversion. Software in the Instrument Cluster basic \(Kombi\). - [B620919](/bulletins/10170588.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI \(Instrument Cluster\). - [B620519](/bulletins/10170587.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER PROGRAMMING: Integration level updated. Customer noticed that their compass display was deleted from the Instrument Cluster \(KOMBI\) after recent programming. It still appears in the CID widget display. Software error in the KOMBI. - [B620119](/bulletins/10169469.md), 2019-12-16, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster \(KOMBSP18\) functions are intermittently inoperative including: On\-board Computer \(BC\) button on turn signal stalk \(BC button shown at left\) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control. - [B620719](/bulletins/10163051.md), 2019-07-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING. The digital speed display from the left side of the gauges is missing in the Instrument Cluster \(KOMBI\) after ISTA 4.14.1x programming. - [B620518](/bulletins/10160354.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head\-Up Display \(HUD\) may deactivate. JSON: [/v1/bulletins/10186225](/v1/bulletins/10186225) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20B620818&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10186225&vehicle=Service%20bulletin%20B620818)