# Service bulletin T\-SB\-0038\-20 Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10186192
- Published by NHTSA: 2021\-02\-01
- Manufacturer's number: T\-SB\-0038\-20 Rev
- Manufacturer's date: 2020\-12\-14
- NHTSA component: EQUIPMENT

## NHTSA's summary

TSB: Pre\-Delivery Service \(PDS\) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories \(including interior light, clock, and radio reset\). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. \(See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?\) This bulletin contains the PDS procedures that apply specifically to the 2021 Supra. A universal PDS Check Sheet has been developed for all 2021 model year Toyota vehicles and contains PDS steps which apply to all Toyota models. To properly perform a complete PDS, you must complete all procedures contained in this TSB, as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Supra Long\-Term Vehicle Storage Guidelines.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186192-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186192-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2021 TOYOTA SUPRA

## Other bulletins for the same vehicles and component

- [SB23\-01](/bulletins/10240305.md), 2023-08-03, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 \& 23mc40471
- [SB 23\-01](/bulletins/10240266.md), 2023-08-02, Service bulletin: EQUIPMENT; SUSPENSION; STEERING. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23\-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB\-23\-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,\& 4, 2008\-2023; Chevrolet Camaro 26\-2023, Cadillac ATS, CTS 2016\-2019; Ford Mustang 2015\-2023; Toyota Supra 2020\-2023.
- [Toyota PRO19\-02](/bulletins/10207946.md), 2022-02-14, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS; TIRES. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing \& Resource Center in Dealer Daily as well.
- [12V Li\-ion Used](/bulletins/10203542.md), 2021-11-15, Service bulletin: EQUIPMENT:OTHER:LABELS; ELECTRICAL SYSTEM. 12V Li\-ion Used Batteries label 10.07.2021
- [T\-SB\-0034\-20 Rev](/bulletins/10201333.md), 2021-09-13, Service bulletin: EQUIPMENT. TSB: Long\-term or off\-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines for 2021 model year Supra vehicles should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long\-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
- [T\-SB\-0035\-21](/bulletins/10198155.md), 2021-06-21, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre\-Delivery Service \(PDS\), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
- [Toyota PRO21\-UFR](/bulletins/10198150.md), 2021-06-21, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. UPDATES TO THE 2014\-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
- [T\-PG007\-01](/bulletins/10197476.md), 2021-06-14, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Replacement vin plates.
- [T\-PG002\-91](/bulletins/10197473.md), 2021-06-14, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Product general information.
- [T\-TT\-0644\-21](/bulletins/10190474.md), 2021-04-19, Service bulletin: EQUIPMENT. TT: Some 2020\-2021 model year Supra vehicles may experience a condition where the rear hatch will not open electrically and/or from the interior manual release handle.

JSON: [/v1/bulletins/10186192](/v1/bulletins/10186192)

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