Service bulletin TJ33358.7.0-2020
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10186182 |
| Published by NHTSA | 2021-02-01 |
| Manufacturer's number | TJ33358.7.0-2020 |
| Manufacturer's date | 2020-12-19 |
| NHTSA component | ELECTRICAL SYSTEM; POWER TRAIN |
NHTSA's summary
This is a Technical Journal: *This journal is re-written in its entirety. The ERAD (Electrical Rear Axle Drive) consists of two main parts, a transmission and an electrical motor. To determine if the transmission or the complete ERAD needs to be exchanged follow instructions under "Service". Instructional film is included as attachment, mp4. The repair method is included as attachment, pdf. Service: If the customer is driving in electric mode and experiences noise from the rear that increase with vehicle speed (that corresponds to the electrical motor speed) it is an electrical motor issue. In this case the complete ERAD is to be exchanged. No DTC(s) are set for this issue. If the customer experiences hesitation when the electrical motor should be engaged or no electrical motor engagement at all, the transmission part needs to be exchanged. This fault results in Clutch DTC(s) as indicated in the list, and a message in DIM (Driver Information Module) "Hybrid system failure, Service required". ERAD transmission is ordered according to normal routines. ERAD transmission Part No. 32240142.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Transmission and driveline
| VOLVO S60H | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| VOLVO S90H | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60H | 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC60H | 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90 | 2017, 2018 |
| VOLVO XC90H | 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V179000 | 2025-03-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE |
|---|---|
| 2021345 | 2021-06-02. Electrical |
| 21V414000 | 2021-06-02. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
| 21V273000 | 2021-04-21. ELECTRICAL SYSTEM:SOFTWARE |
| 18V800000 | 2018-11-13. ELECTRICAL SYSTEM:SOFTWARE |
| 2016197 | 2016-05-04. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
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|---|---|
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| 37624 | 2026-01-07. Service bulletin. This is a TJ - Text only no attachments If a decision is taken to replace a cell module and the vehicle has VDN code CK04, please follow information under "Service." f you are replacing a cell module and the vehicle has VDN code CK04, please install the SP listed below before you replace the cell module. |
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| 36814 | 2025-07-09. Service bulletin. This is a Technical Journal: Transmission Shifts From D or R to P Immediately After Starting. This symptom can occur if the driver changes the position of the gear shifter from P to D or R very quickly after starting the engine and the starting process is not completed. Inform the driver to pause briefly after starting the vehicle before shifting into D or R. |
| 35755 | 2025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher |
| 35755 | 2025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher |