# Service bulletin PIE0565B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10186109
- Published by NHTSA: 2021\-02\-01
- Manufacturer's number: PIE0565B
- Manufacturer's date: 2020\-12\-21
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; FORWARD COLLISION AVOIDANCE; EQUIPMENT

## NHTSA's summary

This engineering information \(EI\) closure ends the need for information from the field in regards to the Lane Keep Assist/Forward Collision Alert \(if equipped\)/Adaptive Cruise Control being inoperative.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186109-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10186109-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Equipment and accessories

## Vehicles listed

- 2020 BUICK ENCORE GX

## Recalls for the same vehicles and component

- [2021365](/recalls/tc/2021365.md), 2021-06-10: Accessories
- [21V440000](/recalls/nhtsa/21V440000.md), 2021-06-10: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND

## Other bulletins for the same vehicles and component

- [25\-NA\-118](/bulletins/11023051.md), 2025-09-10, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING. This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking \(AEB\) issues.
- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin: EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin: EQUIPMENT. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center \(WPC\) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

JSON: [/v1/bulletins/10186109](/v1/bulletins/10186109)

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