# Service bulletin 09\-017\-16\-3169

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10185950
- Published by NHTSA: 2021\-01\-28
- Manufacturer's number: 09\-017\-16\-3169
- Manufacturer's date: 2016\-03\-17
- NHTSA component: STRUCTURE

## NHTSA's summary

Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehicle. This is caused by a deformed glass run channel \(A\). The deformed area is located at the upper rear corner of the run channel and is caused by repeated door glass closures in very hot climates. The deformed area causes poor contact between the glass run channel and the door sash, which results in rattle noise and/or wind noise.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10185950-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10185950-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2007 to 2015 MAZDA CX\-9

## Other bulletins for the same vehicles and component

- [SA\-039/25](/bulletins/11022742.md), 2025-09-05, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. Some vehicles may experience exterior trim heat damage such \(melted, separating, etc.\) when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim \(see examples\). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.
- [SA\-058\-24](/bulletins/11007022.md), 2024-09-04, Service bulletin: STRUCTURE:BODY. Some vehicles may experience exterior trim heat damage such \(melted, separating, etc.\) when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection.
- [SA\-039\-23a](/bulletins/10243569.md), 2023-10-05, Service bulletin: STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection.
- [SA\-039\-23](/bulletins/10240496.md), 2023-08-05, Service bulletin: STRUCTURE. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection.
- [SA\-008\-22a](/bulletins/10225724.md), 2022-11-04, Service bulletin: STRUCTURE. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection.
- [0901016](/bulletins/10213428.md), 2022-06-06, Service bulletin: STRUCTURE:BODY:DOOR. Stains found on kpaint during PDI
- [SA\-008\-22](/bulletins/10208567.md), 2022-03-04, Service bulletin: STRUCTURE. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low\-E windows. This may be caused by the sun's reflection.
- [09\-004\-17](/bulletins/10185809.md), 2021-01-25, Service bulletin: STRUCTURE:INTERIOR PANELS:SUN VISOR. Driver and/or passenger sunvisors drop by themselves
- [00\-001\-17](/bulletins/10185792.md), 2021-01-25, Service bulletin: STRUCTURE; EQUIPMENT. Special Service Tool Shipment \- January 2017. In support of the 2014 \- 17 Mazda6 and 2016\-17 Mazda CX\-9, Mazda will ship to all dealers a new Special Service Tool \(SST\) \* The SST will be shipped by Mazda's toool vendor Bosch in the month of January, 2017 \* The following SST is the latest addition to the Mazda required tool \(MRT\).
- [MT\-012\-18](/bulletins/10154139.md), 2019-03-04, Service bulletin: STRUCTURE:BODY; STEERING. If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re\-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?

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