# Service bulletin 02\-015\-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10185825
- Published by NHTSA: 2021\-01\-25
- Manufacturer's number: 02\-015\-16
- Manufacturer's date: 2016\-10\-06
- NHTSA component: POWER TRAIN; BACK OVER PREVENTION; STRUCTURE; SUSPENSION

## NHTSA's summary

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient durability of the bushing. To eliminate the noise, the shape of the bushing has been changed.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10185825-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10185825-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Driver assistance, Suspension, Transmission and driveline, Backup camera

## Vehicles listed

- 2013 to 2016 MAZDA CX\-5

## Other bulletins for the same vehicles and component

- [0904315](/bulletins/10213436.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION. Rattle/Pop noise from instkrument panel and/or creak noise from apillar over rough/bumpy roads
- [0500515](/bulletins/10213407.md), 2022-06-06, Service bulletin: BACK OVER PREVENTION. WHINING NOISE FROM AUTOMATIC TRANSAXLE.
- [SA\-001/22](/bulletins/10206938.md), 2022-02-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands\-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
- [08\-004\-16](/bulletins/10185828.md), 2021-01-25, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION. M\-MDS Data monitor displays incorrect air bag module resistance value.
- [02\-010\-16](/bulletins/10185824.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION. Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
- [SA386](/bulletins/10185814.md), 2021-01-25, Service bulletin: AIR BAGS; BACK OVER PREVENTION. Check engine light \(with DTCs P0101, P061B, P2122, P2138\) may illuminate after PCM reprogramming due to a mislogic detection in the PCM calibration, available in the current IDs version 103.03. Please uninstall IDS and install version 103.00 to prevent this situation and "do not update ids until further notice"
- [02\-003\-17](/bulletins/10185799.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION. Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
- [SA\-006\-19a](/bulletins/10160575.md), 2019-05-30, Service bulletin: BACK OVER PREVENTION; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
- [09\-016\-14\-2885](/bulletins/10098013.md), 2017-04-27, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM. SOME VEHICLES MAY EXHIBIT AN INOPERATIVE REAR MOUNT CAMERA. THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH\-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
- [09\-016\-13\-2761](/bulletins/10097386.md), 2017-04-14, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM. SOME VEHICLES MAY EXHIBIT AN INOPERATIVE REAR MOUNT CAMERA. THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH\-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

JSON: [/v1/bulletins/10185825](/v1/bulletins/10185825)

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