# Service bulletin 00\-002\-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10185793
- Published by NHTSA: 2021\-01\-25
- Manufacturer's number: 00\-002\-17
- Manufacturer's date: 2017\-01\-19
- NHTSA component: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); SUSPENSION; BACK OVER PREVENTION

## NHTSA's summary

In support of the 2016\-17 Mazda CX\-9, Mazda will make available a Special service tool \(SST\) to address front suspension noise for specific highly humid and wet climate conditions of the lower Gulf States and Hawaii. The SST will be needed to complete repairs detailed in TSB 02\-003/17, and is available through Mazda's tool vendor, Snap on Tools

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10185793-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10185793-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Suspension, Backup camera

## Vehicles listed

- 2016 to 2017 MAZDA CX\-9

## Other bulletins for the same vehicles and component

- [SA\-001/22](/bulletins/10206938.md), 2022-02-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM; BACK OVER PREVENTION. Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands\-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
- [SA398](/bulletins/10185818.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION. HVAC Humidity Sensor change. A new type of HVAC humidity sensor has been added to some models with sport Trim. This new sensor is mounted on the inside of the windshield near the rear view mirror.
- [09\-003\-17](/bulletins/10185808.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION; POWER TRAIN. Excessive operating noise when sliding front power seat\(s\)
- [02\-004\-17](/bulletins/10185800.md), 2021-01-25, Service bulletin: SUSPENSION; BACK OVER PREVENTION. Creaking/Squeaking noise from right rear suspension. Some vehicles may experience a creaking/Squeaking/spqeaking noise from the right rear suspension. The noise occurs while coming to a \(slow speed\) stop or when starting from a stop. The noise can also be duplicated by gently bouncing the right rear suspension.
- [02\-003\-17](/bulletins/10185799.md), 2021-01-25, Service bulletin: BACK OVER PREVENTION. Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
- [09\-033\-19\-3590](/bulletins/10164046.md), 2019-08-21, Service bulletin: BACK OVER PREVENTION. Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet \(1\) is broken. This is caused by noise from USB interference with the harness of the rear parking sensor \(when the USB power outlet is broken\).To correct this issue, the configuration of the USB power outlet has been changed to improve durability.
- [SA\-006\-19a](/bulletins/10160575.md), 2019-05-30, Service bulletin: BACK OVER PREVENTION; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

JSON: [/v1/bulletins/10185793](/v1/bulletins/10185793)

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