# Service bulletin T\-SB\-0119\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10185776
- Published by NHTSA: 2021\-01\-25
- Manufacturer's number: T\-SB\-0119\-20
- Manufacturer's date: 2020\-12\-11
- NHTSA component: BACK OVER PREVENTION:SOFTWARE; STRUCTURE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185776-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185776-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Driver assistance, Equipment and accessories, Backup camera

## Vehicles listed

- 2019 to 2020 TOYOTA AVALON
- 2019 TOYOTA C\-HR
- 2018 to 2019 TOYOTA CAMRY
- 2020 TOYOTA COROLLA
- 2019 TOYOTA COROLLA HATCHBACK
- 2018 to 2020 TOYOTA MIRAI
- 2019 TOYOTA RAV4
- 2019 to 2020 TOYOTA SIENNA

## Recalls for the same vehicles and component

- [19V576000](/recalls/nhtsa/19V576000.md), 2019-08-06: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [20TE03](/bulletins/10241399.md), 2023-08-28, Service bulletin: BACK OVER PREVENTION. DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro\-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro\-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles \(whichever comes first\), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case.
- [T\-TT\-0732\-23](/bulletins/10236207.md), 2023-05-15, Service bulletin: BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES. TT: Confirm the vehicle meets the following conditions: 1\) Rattle noise is coming from the brake pedal bracket assembly area AND not from other areas of the vehicle 2\) Mileage is under 20,000 miles 3\) Vehicle has not had previous front brake repairs performed 4\) Vehicle is located in California or Oregon If the vehicle meets the above criteria, please create a TAS case. TAS will provide further instruction. If it is a weekend or holiday, continue with diagnosis and repair If the vehicle does not meet the above criteria, please proceed to diagnose the vehicle using the applicable repair manual.
- [T\-TT\-0724\-23](/bulletins/10234335.md), 2023-04-17, Service bulletin: SUSPENSION; BACK OVER PREVENTION; ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\). TT: Some 19\-21MY RAV4 Japan produced vehicles in Puerto Rico only exhibit a squeak type noise from the front suspension over bumps. Japan produced vehicles can be identified by VINs beginning with J.
- [T\-SB\-0014\-23](/bulletins/10234334.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION. TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition.
- [T\-SB\-0115\-22 Rev](/bulletins/10234314.md), 2023-04-17, Service bulletin: BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR\-FKS engine may exhibit a knocking noise from the vacuum pump at idle.
- [T\-SB\-0106\-20 Rev](/bulletins/10227922.md), 2022-12-19, Service bulletin: BACK OVER PREVENTION; STEERING; ENGINE AND ENGINE COOLING; WHEELS. TSB: Some 2015 ? 2021 model year Corolla vehicles may exhibit a clicking noise when making turns greater than 90 degrees and accelerating with the steering wheel on full lock, such as when performing a U\-turn. Follow the Repair Procedure in this bulletin to address this condition.
- [TTT063620](/bulletins/10214323.md), 2022-06-21, Service bulletin: BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care \(TCMC\) brake pads may exhibit a groan or squeak noise in various driving conditions
- [TTT061620](/bulletins/10214321.md), 2022-06-21, Service bulletin: STEERING; STEERING:STEERING WHEEL /HANDLE BAR:YAW/ANGLE SENSOR; WHEELS; BACK OVER PREVENTION; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. TT: Some customers may experience an abnormal steering sensation \(?pulling?, ?drifting?\), which may be more pronounced after a cold soak. The steering angle value displayed in Techstream may be greater than \+3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point Memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre\-Delivery Service Check Sheet
- [T\-SB\-0084\-21 Rev](/bulletins/10210362.md), 2022-04-18, Service bulletin: BACK OVER PREVENTION; VEHICLE SPEED CONTROL. TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin to address this condition
- [T\-SB\-0088\-21](/bulletins/10203533.md), 2021-11-15, Service bulletin: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR; BACK OVER PREVENTION: SENSING SYSTEM: RADAR. TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

JSON: [/v1/bulletins/10185776](/v1/bulletins/10185776)

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