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Service bulletin PIT5387J

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185724
Published by NHTSA2021-01-25
Manufacturer's numberPIT5387J
Manufacturer's date2020-12-10
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:APPLIANCE:ELECTRIC WATER HEATER

NHTSA's summary

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Instrument cluster

Vehicles listed
CHEVROLET SILVERADO 15002015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002014, 2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIE02852024-04-08. Service bulletin. Engineering Information.
PIT5306A2024-01-08. Service bulletin. TAC Part Restriction.
PIT5195B2023-12-26. Service bulletin. Speedometer Needle Accuracy Information.
PIT4720C2023-12-26. Service bulletin. Odometer Servicing When The Odometer Cannot Be Set To The Actual Mileage.
14126B2023-12-18. Service bulletin. ?Peek In? Odometer Display Incorrect
14126A2023-12-18. Service bulletin. ?Peek In? Odometer Display Incorrect
141262023-12-18. Service bulletin. ?Peek In? Odometer Display Incorrect
14105B2023-12-18. Service bulletin. Passenger Side Instrument Panel Performance
14105A2023-12-18. Service bulletin. Passenger Side Instrument Panel Performance
141052023-12-18. Service bulletin. Passenger Side Instrument Panel Performance