# Service bulletin PIC6424

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10185711
- Published by NHTSA: 2021\-01\-25
- Manufacturer's number: PIC6424
- Manufacturer's date: 2020\-12\-03
- NHTSA component: AIR BAGS; BACK OVER PREVENTION:SOFTWARE

## NHTSA's summary

This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185711-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185711-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags, Driver assistance, Backup camera

## Vehicles listed

- 2018 BUICK ENCLAVE
- 2017 BUICK ENVISION
- 2017 to 2019 BUICK LACROSSE
- 2017 BUICK VERANO
- 2017 to 2018 CADILLAC CT6
- 2017 CADILLAC CTS
- 2017 to 2018 CADILLAC ESCALADE
- 2017 to 2018 CADILLAC ESCALADE ESV
- 2017 to 2018 CADILLAC XT5
- 2017 to 2018 CHEVROLET MALIBU
- 2018 CHEVROLET TRAVERSE
- 2018 GMC ACADIA

## Other bulletins for the same vehicles and component

- [PIT5931C](/bulletins/10246001.md), 2023-12-04, Service bulletin: BACK OVER PREVENTION. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.
- [PIT5931B](/bulletins/10245991.md), 2023-12-04, Service bulletin: BACK OVER PREVENTION. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.
- [PIP5395G](/bulletins/10240795.md), 2023-08-21, Service bulletin: BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
- [23\-NA\-062](/bulletins/10237843.md), 2023-06-19, Service bulletin: EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM. This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues \- DTCs B395A, B395B, B395C, B101E, B101D.
- [23\-NA\-062](/bulletins/10234186.md), 2023-04-14, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues \- DTCs B395A, B395B, B395C, B101E, B101D.
- [17\-NA\-331](/bulletins/10233847.md), 2023-04-06, Service bulletin: BACK OVER PREVENTION; EQUIPMENT. This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- [PIP5623](/bulletins/10232815.md), 2023-03-13, Service bulletin: BACK OVER PREVENTION; ENGINE AND ENGINE COOLING. This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.
- [PIT5921A](/bulletins/10232793.md), 2023-03-13, Service bulletin: BACK OVER PREVENTION. This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
- [17\-NA\-331](/bulletins/10232141.md), 2023-02-28, Service bulletin: BACK OVER PREVENTION; EQUIPMENT. This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- [PIT5931A](/bulletins/10224276.md), 2022-10-17, Service bulletin: SUSPENSION; BACK OVER PREVENTION. This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is instructed to reinstall the brace and torque it to specification.

JSON: [/v1/bulletins/10185711](/v1/bulletins/10185711)

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