# Service bulletin A6821312061722\_2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10185674
- Published by NHTSA: 2021\-02\-04
- Manufacturer's number: A6821312061722\_2
- Manufacturer's date: 2021\-01\-14
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT

## NHTSA's summary

This bulletin contains repair instructions for addressing a squeak or rattling noise from the MMI screen.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2021/MC-10185674-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2021/MC-10185674-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Instrument cluster

## Vehicles listed

- 2019 to 2021 AUDI Q5
- 2019 to 2021 AUDI SQ5

## Recalls for the same vehicles and component

- [19V473000](/recalls/nhtsa/19V473000.md), 2019-06-19: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [A9424802055123\_5](/bulletins/10254069.md), 2024-05-07, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information when the rear lighting warning is displayed in the instrument cluster; various DTCs are stored in the comfort system control module.
- [A9024772065932\_2](/bulletins/10250241.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER. This bulletin provides information when the Audi virtual cockpit has a white sheen.
- [A9024752064983\_7](/bulletins/10250235.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER. This bulletin provides information for when there is a pixel error in the Audi virtual cockpit.
- [A9024742065960\_3](/bulletins/10250233.md), 2024-03-06, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information for when the Audi virtual cockpit is distorted due to a broken screen.
- [A9023592069331\_2](/bulletins/10247140.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information when there is a message in the instrument cluster: :Instrument cluster: fault. Limited warning messages. Please contact workshop"; B200096.
- [A9023562032113\_8](/bulletins/10246152.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides general information about the outside air temperature reading.
- [A9023382071281\_1](/bulletins/10241438.md), 2023-09-01, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. This bulletin provides information for when the warning "Fault: Limited warning messages" appears in the instrument cluster with DTC B174404.
- [A9023322059335\_4](/bulletins/10240154.md), 2023-08-04, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This bulletin provides information for when there is noise from the area around the instrument cluster.
- [A9123032070046\_2](/bulletins/10238187.md), 2023-07-10, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides information for when the emergency call warning appears in the instrument cluster when leaving an area of cellular coverage.
- [A9023282070020\_2](/bulletins/10238182.md), 2023-07-10, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. This bulletin provides information for when semi circular marks appear on the edges of the virtual cockpit display.

JSON: [/v1/bulletins/10185674](/v1/bulletins/10185674)

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