# Service bulletin PM965 2020\-21 Ve A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10185483 - Published by NHTSA: 2021\-01\-09 - Manufacturer's number: PM965 2020\-21 Ve - Manufacturer's date: 2020\-12\-23 - NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EXTERIOR LIGHTING; EQUIPMENT ## NHTSA's summary Front Turn Signal Lamp Dealer Inventory Dealer Announcement Nissan is conducting a dealer inventory quality action to inspect both front turn signal lamp bulbs and, if necessary, replace them on 3,251 specific model year 2020 \-2021 Versa vehicles identified in Service Comm. Due to a supplier concern that has since been resolved, the installed front turn signal bulbs may have durability issues that could cause them to not perform to specification. Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PM965 •New vehicles in dealer inventory can also be identified using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). •Refer to NPSB 15\-460 for additional information •Please continue to check newly arriving inventory for campaign applicability. 2.Use the attached procedure to inspect the turn signal lamp bulb and, if necessary, remedy any vehicles affected by this quality action. •Parts may be ordered via normal parts ordering system beginning January 04, 2020. 3.The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm. Dealer Responsibility It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185483-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185483-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories, Lighting ## Vehicles listed - 2020 to 2021 NISSAN VERSA ## Recalls for the same vehicles and component - [2021392](/recalls/tc/2021392.md), 2021-06-24: Lights And Instruments - [21V471000](/recalls/nhtsa/21V471000.md), 2021-06-23: EXTERIOR LIGHTING:TURN SIGNAL:BULBS ## Other bulletins for the same vehicles and component - [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018. - [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018. - [NTB22\-033C](/bulletins/10249910.md), 2024-02-08, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin. - [NTB20\-080D](/bulletins/10249904.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin. - [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB23\-018C](/bulletins/10235775.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB20\-080C](/bulletins/10235771.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin. - [NTB03\-074Q](/bulletins/10235698.md), 2023-05-05, Service bulletin: EXTERIOR LIGHTING. HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. - [NTB23\-018B](/bulletins/10234080.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. JSON: [/v1/bulletins/10185483](/v1/bulletins/10185483) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PM965%202020-21%20Ve&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10185483&vehicle=Service%20bulletin%20PM965%202020-21%20Ve)