# Service bulletin NTB20\-086

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10185442
- Published by NHTSA: 2021\-01\-09
- Manufacturer's number: NTB20\-086
- Manufacturer's date: 2020\-12\-01
- NHTSA component: POWER TRAIN; EQUIPMENT

## NHTSA's summary

PERMANENT DTC SET IN TCM AND WILL NOT ERASE IF YOU CONFIRM One or more of the following DTCs are stored in the permanent DTC screen \(Figure 1\): P1890, P2768, P17F3, P17F4, P188F And The DTCs will not erase when following the ESM procedure. NOTE: • If DTCs other than those listed above are stored, this bulletin does not apply. ACTION Replace the TCM.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185442-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10185442-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Transmission and driveline

## Trouble codes named

P17F3, P17F4, P188F, P1890, P2768

## Vehicles listed

- 2019 NISSAN SENTRA
- 2019 NISSAN VERSA
- 2019 NISSAN VERSA NOTE

## Other bulletins for the same vehicles and component

- [NTB12\-103I](/bulletins/11001192.md), 2024-06-07, Service bulletin: POWER TRAIN. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018.
- [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018.
- [REV1 Altima\_Sent](/bulletins/10246457.md), 2023-12-08, Service bulletin: POWER TRAIN. CVT Warranty Extension REVISION 1 Please discard earlier versions of this bulletin. The announcement from May 23, 2023 has been revised to include the following: • The voucher program has been updated and the program rules and dealer instructions have been added to the FAQ section of this dealer announcement.
- [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB12\-103H](/bulletins/10237563.md), 2023-06-07, Service bulletin: POWER TRAIN. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [Altima\_Sentra\_Ve](/bulletins/10236629.md), 2023-05-24, Service bulletin: POWER TRAIN. CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions \(CVTs\), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit \(if applicable\) and reprogramming of the Transmission Control Module \(TCM\), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles \(whichever occurs first\). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissan’s New Vehicle Limited Warranty continue to apply. \*\*\*\*\* What Dealers Should Do \*\*\*\*\* 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin \(TSB\) and/or Electronic Service Manual \(ESM\) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre\-approval using the VCAT tool. Please reference WBI/21\-002. Control valves and CVT belt and pulley kits do not require pre\-authorization for repairs made under warranty if they are within the dealer’s DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History.
- [NTB23\-018C](/bulletins/10235775.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB20\-045B](/bulletins/10235730.md), 2023-05-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY below. Discard all previous versions of this bulletin.

JSON: [/v1/bulletins/10185442](/v1/bulletins/10185442)

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