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Service bulletin JTB00647NAS2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10185341
Published by NHTSA2021-01-08
Manufacturer's numberJTB00647NAS2
Manufacturer's date2020-12-16
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

An unpleasant odor in the passenger compartment when using the HVAC system that is more noticeable in hot conditions.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
JAGUAR F-PACE2019
JAGUAR XE2019
JAGUAR XF2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20250162025-01-16. Visual System
20234012023-07-20. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SFCC_SEP2024_522024-10-07. Other. A customer may report that the windshield wipers stop up on the windshield when turned off.
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SSM758132023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SFCC_SEP2023_462023-10-06. Service bulletin. The sunglass holder won’t open or does not operate correctly
SFCC_SEP2023_452023-10-06. Service bulletin. The wiper blades streak, smear, judder or squeak during operation
SSM760102023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_472023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759522023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM719152023-02-06. Service bulletin. Instructions for jump starting vehicles with discharged battery?s