# Service bulletin 9004319

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10184674
- Published by NHTSA: 2020\-12\-28
- Manufacturer's number: 9004319
- Manufacturer's date: 2020\-11\-04
- NHTSA component: EQUIPMENT; SEATS:BARRIERS

## NHTSA's summary

SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184674-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184674-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Seats

## Vehicles listed

- 2017 to 2020 JEEP COMPASS

## Recalls for the same vehicles and component

- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [17V433000](/recalls/nhtsa/17V433000.md), 2017-07-07: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## Other bulletins for the same vehicles and component

- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [ZD7](/bulletins/10242779.md), 2023-09-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software update
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [0814023](/bulletins/10241074.md), 2023-08-21, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.
- [ReferenceZD7](/bulletins/10241056.md), 2023-08-21, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software Update
- [S238A000024](/bulletins/10240004.md), 2023-07-31, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
- [BulletinA](/bulletins/10240002.md), 2023-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software Update
- [0813423](/bulletins/10239986.md), 2023-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; BACK OVER PREVENTION. Radio SW update GR18.8 Customers may experience one or more of the following: ? WiFi hotspot connection failure \(UAQ and UCA\). ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working \(UAQ and UCA\). ? Navigation voice prompts are in a different language than what is set. ? Radio may reset or go blank \(Rear View Camera \(RVC\) not affected\). ? Unable to enter non\-alphanumeric \(Emoji\) characters into the Wireless phone book for caller?s name ? Unable to communicate with the radio using wiTECH. This bulletin involves inspecting and if required, updating the radio software level to 18.7 \(UGQ or UDQ\) 18.8 \(UAQ or UCQ\).

JSON: [/v1/bulletins/10184674](/v1/bulletins/10184674)

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