# Service bulletin T\-SB\-0003\-20 Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10184553
- Published by NHTSA: 2020\-12\-21
- Manufacturer's number: T\-SB\-0003\-20 Rev
- Manufacturer's date: 2020\-11\-17
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

## NHTSA's summary

TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio \(version 01013E\), Entune? Audio Plus \(version 010156 or 01015C\), or Entune? Premium Audio \(versions 010171, 010170, or 01017D\) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB\-connected iPhone. ?A one\-time reboot after ignition is cycled to ACC\-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio \(version 010144\), Entune? Audio Plus \(version 01015E\), Entune? Premium Audio \(version 010182\), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match radio station that is playing. ?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination \(showing ?11? instead of ?11mi?\). ?Multi\-information display \(MID\) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184553-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184553-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2016 to 2019 TOYOTA 4RUNNER
- 2016 to 2018 TOYOTA AVALON
- 2016 to 2019 TOYOTA HIGHLANDER
- 2016 to 2019 TOYOTA PRIUS
- 2017 to 2018 TOYOTA PRIUS PRIME
- 2017 TOYOTA PRIUS V
- 2018 TOYOTA PRIUS V
- 2016 to 2019 TOYOTA SEQUOIA
- 2016 to 2017 TOYOTA SIENNA
- 2016 to 2019 TOYOTA TACOMA
- 2016 to 2019 TOYOTA TUNDRA
- 2018 TOYOTA YARIS

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- [2021723](/recalls/tc/2021723.md), 2021-11-24: Electrical
- [21V688000](/recalls/nhtsa/21V688000.md), 2021-09-02: EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:WIRING
- [20V410000](/recalls/nhtsa/20V410000.md), 2020-07-15: EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM:WIRING
- [2020284](/recalls/tc/2020284.md), 2020-06-25: Electrical
- [19V876000](/recalls/nhtsa/19V876000.md), 2019-12-11: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2019434](/recalls/tc/2019434.md), 2019-08-28: Electrical
- [2019428](/recalls/tc/2019428.md), 2019-08-23: Accessories
- [19V503000](/recalls/nhtsa/19V503000.md), 2019-06-28: EQUIPMENT:OTHER:LABELS
- [19V244000](/recalls/nhtsa/19V244000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [T\-TT\-0790\-25](/bulletins/11022964.md), 2025-09-09, Service bulletin: ELECTRICAL SYSTEM. Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
- [T\-SB\-0058\-23 Rev1](/bulletins/11020657.md), 2025-07-10, Service campaign: ELECTRICAL SYSTEM. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
- [T\-TT\-0754\-24](/bulletins/11003619.md), 2024-07-06, Service bulletin: ELECTRICAL SYSTEM. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- [T\-TT\-0754\-24](/bulletins/11003564.md), 2024-07-06, Service bulletin: ELECTRICAL SYSTEM. Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
- [20TD01a](/bulletins/10252246.md), 2024-04-01, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT ADAPTIVE/MOBILITY. TI: 20TD01 Expired on March 31, 2023 TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN 20TD01 POTENTIALLY INCORRECT CARPET FLOOR MATS CERTAIN 2012\-2019 Sequoia
- [20TD01](/bulletins/10252245.md), 2024-04-01, Service bulletin: EQUIPMENT. DP: 20TD01 Expired on March 31, 2023 There is a possibility that some of the involved 2012\-2019 Sequoias received a Toyota Genuine carpet floor mat set that is designed for different model year Sequoia vehicles \(model years 2008\-2011\). If installed, the driver?s floor mat would not be secured in the way it was designed due to differences in the attachment grommets
- [K0D\_TIS\_ProgramO](/bulletins/10251756.md), 2024-03-18, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. K0D expired on 10/31/2023.
- [T\-PANT\-2024\-001\-](/bulletins/10251744.md), 2024-03-18, Service bulletin: ELECTRICAL SYSTEM. PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care \(TCMC\) Program, effective February 1, 2024. This new H4 Battery will be phased in over time as inventory levels for the current part number are depleted. Additionally, this new part number will have the same pricing as the current part number and will be drop shipped by an Interstate Battery Distributor.
- [K0D\_TIS\_Technica](/bulletins/10251742.md), 2024-03-18, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TI: K0D expired on 10/31/2023. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0D FRAME CORROSION RESISTANT COMPOUND \(CRC\) APPLICATION CERTAIN 2011 ? 2015 MODEL YEAR TACOMA
- [T\-SB\-0043\-14](/bulletins/10251070.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T\-SB\-0057\-18.

JSON: [/v1/bulletins/10184553](/v1/bulletins/10184553)

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