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Service bulletin 990851001E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10184503
Published by NHTSA2020-12-21
Manufacturer's number990851001E
Manufacturer's date2020-11-06
NHTSA componentEQUIPMENT; STRUCTURE

NHTSA's summary

Thins informational bulletin provides information on Paint-less Dent Repair Process.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
BUICK ENCORE GX2020, 2021
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LUCERNE2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CT42020, 2021
CADILLAC CT52020, 2021
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CADILLAC ESCALADE ESV2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020
CADILLAC ESCALADE EXT2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2010, 2011
CADILLAC XT42019, 2020, 2021
CADILLAC XT52017, 2018, 2019, 2020, 2021
CADILLAC XT62020, 2021
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET AVALANCHE2010, 2011, 2012, 2013
CHEVROLET AVEO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET BLAZER2019, 2020, 2021
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2012 to 2018
CHEVROLET CAPTIVA SPORT2010, 2011, 2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2010
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET N3002014 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2017
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET T SERIES2010
CHEVROLET TAHOE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC CANYON2010, 2011, 2012
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC TOPKICK2010
GMC YUKON2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
GMC YUKON DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021
HUMMER H22010
HUMMER H32010
PONTIAC G32010
PONTIAC G52010
PONTIAC G62010
PONTIAC G82010
PONTIAC SOLSTICE2010
PONTIAC VIBE2010
SAAB 9-52010
SATURN ASTRA2010
SATURN AURA2010
SATURN OUTLOOK2010
SATURN SKY2010
SATURN VUE2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20240612024-02-01. Structure
20221602022-03-31. Accessories
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20213652021-06-10. Accessories
21V4400002021-06-10. EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
20203842020-08-18. Structure
20V4890002020-08-18. ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:TRUNK LID
20V3240002020-06-04. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD
20V2950002020-05-21. EQUIPMENT:OTHER:LABELS; TIRES
20201652020-04-16. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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18-NA-0692025-05-06. Service bulletin. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
PIE0820A2025-04-09. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the power sliding console being inoperative.
24-NA-0992025-03-14. Service bulletin. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
24-NA-0462025-03-13. Service bulletin. This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIE08202025-03-07. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the power sliding console being inoperative.
PIE08182025-03-06. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the outside rearview mirror skull cap missing.
22-NA-0682025-02-28. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.