# Service bulletin 23\-032\-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10184472
- Published by NHTSA: 2020\-12\-21
- Manufacturer's number: 23\-032\-20
- Manufacturer's date: 2020\-11\-20
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION:REAR

## NHTSA's summary

Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the C\-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C\-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184472-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184472-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Suspension

## Vehicles listed

- 2019 to 2020 RAM 2500

## Other bulletins for the same vehicles and component

- [02\-002\-25 REV. A](/bulletins/11023168.md), 2025-09-17, Service bulletin: SUSPENSION. Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- [02\-002\-25](/bulletins/11018676.md), 2025-05-30, Service bulletin: SUSPENSION. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [Recall06A](/bulletins/10244433.md), 2023-10-30, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS. Emissions Recall 06A \- Vehicle Emission Control Information Label
- [S2208000011](/bulletins/10244395.md), 2023-10-30, Service bulletin: EQUIPMENT:ELECTRICAL. Wireless Qi Charger Not Charging
- [9100229](/bulletins/10244356.md), 2023-10-30, Service bulletin: SUSPENSION. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [0818323](/bulletins/10242829.md), 2023-09-25, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE. Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi\-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air \(FOTA\) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.
- [ZD7](/bulletins/10242779.md), 2023-09-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer Satisfaction Notification ZD7 \- Radio Software update

JSON: [/v1/bulletins/10184472](/v1/bulletins/10184472)

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