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Service bulletin 69920

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10184438
Published by NHTSA2020-12-21
Manufacturer's number69920
Manufacturer's date2020-11-11
NHTSA componentEQUIPMENT; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

NHTSA's summary

Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2010-2017 Dodge Grand Caravan (RT)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
DODGE CARAVAN2010 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.