# Service bulletin 9003453

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10184378
- Published by NHTSA: 2020\-12\-21
- Manufacturer's number: 9003453
- Manufacturer's date: 2020\-11\-18
- NHTSA component: ENGINE AND ENGINE COOLING; POWER TRAIN; EQUIPMENT

## NHTSA's summary

Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER \(VF\) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS \(Part Number 06511385A$\) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flex plate found broken on vehicles \> 50K miles. 1\)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on trans bell housing are oblong, send pictures to FCA Redacted Content. 2\) Call FCA Redacted Content, if no oblong holes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code\(s\) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A\* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184378-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184378-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Equipment and accessories, Transmission and driveline

## Trouble codes named

P0740, P2764

## Vehicles listed

- 2015 to 2020 RAM PROMASTER

JSON: [/v1/bulletins/10184378](/v1/bulletins/10184378)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%209003453&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10184378&vehicle=Service%20bulletin%209003453)