# Service bulletin PIT5791

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10184098
- Published by NHTSA: 2020\-12\-14
- Manufacturer's number: PIT5791
- Manufacturer's date: 2020\-11\-05
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

## NHTSA's summary

This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non\-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184098-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10184098-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2021 BUICK ENCLAVE
- 2021 BUICK ENCORE
- 2021 BUICK ENVISION
- 2021 CADILLAC CT4
- 2021 CADILLAC CT5
- 2021 CADILLAC ESCALADE ESV
- 2021 CADILLAC ESCALADE NA
- 2021 CADILLAC XT4
- 2021 CADILLAC XT5
- 2021 CADILLAC XT6
- 2021 CHEVROLET BLAZER
- 2021 CHEVROLET CAMARO
- 2021 CHEVROLET MALIBU
- 2021 CHEVROLET SILVERADO 1500
- 2021 CHEVROLET SUBURBAN
- 2021 CHEVROLET TAHOE
- 2021 CHEVROLET TRAILBLAZER
- 2021 CHEVROLET TRAVERSE
- 2021 GMC ACADIA
- 2021 GMC SIERRA 1500
- 2021 GMC YUKON
- 2021 GMC YUKON XL

## Recalls for the same vehicles and component

- [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories
- [2021365](/recalls/tc/2021365.md), 2021-06-10: Accessories
- [21V440000](/recalls/nhtsa/21V440000.md), 2021-06-10: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
- [20V295000](/recalls/nhtsa/20V295000.md), 2020-05-21: EQUIPMENT:OTHER:LABELS; TIRES

## Other bulletins for the same vehicles and component

- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIT6138](/bulletins/10253105.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates and issue with the LED right above the wireless charging pad being inoperative and how to resolve the concern with the LED.
- [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
- [PIT5784C](/bulletins/10253090.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates and issue with customers misunderstanding weather they need to bluetooth pair the factory provided headphones.
- [PIT5832L](/bulletins/10253075.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
- [PIT5918A](/bulletins/10253067.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.
- [PIT5448J](/bulletins/10253060.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

JSON: [/v1/bulletins/10184098](/v1/bulletins/10184098)

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