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Service bulletin 2032307/5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183657
Published by NHTSA2020-12-04
Manufacturer's number2032307/5
Manufacturer's date2020-11-17
NHTSA componentEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING

NHTSA's summary

Steering upright replacement guidelines. Customer statement / workshop findings: In the event a steering upright is required to be replaced - Refer to the onward instructions (Figure 1). Technical background: During this TPI the Workshop manual and the ETKA parts catalogue is quoted, it is recommended that the procedures and part numbers referenced are checked by the operative as the process within the Workshop manual and the ETKA parts catalogue may have changed. Measure: Refer to the table shown below (depending on model) with regard to any replacement of the front steering uprights In the event the vehicles current parts are at the specified level and regardless of the side in which the parts are fitted, both sides MUST be replaced If

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Steering

Vehicles listed
BENTLEY CONTINENTAL GT2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
BENTLEY CONTINENTAL GT CABRIO2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20196122019-12-09. Steering
19V8630002019-12-04. STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
2060446/92026-02-04. Service bulletin. Clicking noise from the front wheels when conducting a static lock to lock steering maneuver. Condition: Clicking noise from the front wheels whilst performing a static lock to lock steering maneuver.
2056407/72025-11-06. Service bulletin. Running gear - Noise identification. Condition Customer statement: Noise complaint from the suspension and/or steering Workshop findings: The noise can be reproduced and clearly assigned to the suspension system from either of the axles And/or The noise can be reproduced and clearly assigned to the steering system
2056407/62025-03-08. Service bulletin. Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering.
2033467/22024-05-07. Service bulletin. Convertible roof - C flap Bowden cable replacement Customer statement / workshop findings: Check convertible roof function. Technical background: Continual improvement in system designs can produce developments that may benefit older vehicles. One such development has been identified in the convertible roof mechanism. Re-route the C flap Bowden cable using a longer cable reduces the friction build up in the system and thus promotes smooth operation of the C flap and longevity in the system.
2070497/82024-04-06. Service bulletin. New Continental GT and GTC - Window drop glass operation. Customer statement / workshop findings: - Incorrect operation / function of the front and / or rear window drop glass - Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal - DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings.
2069806/52024-04-06. Service bulletin. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
2073225/12024-04-06. Service bulletin. Infotainment screen stuck on loading - Message visible within the Infotainment screen. Customer statement / workshop findings: One or a combination of the following issues are evident: - Infotainment screen stuck on initialising Or - Loading messages are visible at start up (within multiple tiles) Or - Bentley Rotating Display (BRD) doesnt return to its previous state Technical background: Should the symptoms within the Customer statement/Workshop findings section be evident please conduct the instructions within the Measure section.
2065895/52024-04-06. Service bulletin. Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle. Customer statement / workshop findings: Various rotating display screen noise during operation.
2066236/42024-04-06. Service bulletin. Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing. Workshop findings: - B131DF5: alarm system siren supply voltage lower limit value less than - B131D29: sirens / alarm horn for anti-theft warning system Range/Performance - B131D29: anti-theft alarm system siren / alarm horn signal, not valid
2068946/62024-04-06. Service bulletin. DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP). Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2.