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Service bulletin A9120382061397_1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183473
Published by NHTSA2020-12-04
Manufacturer's numberA9120382061397_1
Manufacturer's date2020-11-17
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This bulletin contains repair instructions for voice recognition or Bluetooth quality issues that are related to the microphone.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
AUDI A32014
AUDI A32015, 2016, 2017, 2018, 2019, 2020
AUDI A3 ETRON2015
AUDI A3 SPORTBACK E-TRON2016 to 2018
AUDI A52014, 2015, 2016, 2017
AUDI A5 CABRIOLET2014 to 2017
AUDI A82014, 2015, 2016, 2017, 2018
AUDI Q32015, 2016, 2017, 2018
AUDI R82014, 2015, 2016
AUDI RS 32017, 2018, 2019, 2020
AUDI RS 5 CABRIOLET2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
AUDI RS52014, 2015
AUDI RS52016 to 2017
AUDI RS5 CABRIOLET2016 to 2017
AUDI S32015, 2016, 2017, 2018, 2019, 2020
AUDI S52014, 2015, 2016, 2017
AUDI S5 CABRIOLET2015 to 2017
AUDI S82014, 2015, 2016, 2017, 2018
AUDI TT2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
AUDI TT RS2018, 2019, 2020, 2021
AUDI TTS2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20203532020-08-04. Label
20172292017-04-26. Label
20133212013-09-23. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
SM 21-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 19-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
A0024842073507_12024-04-04. Service bulletin. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
A9124802055591_62024-03-06. Service bulletin. This bulletin provides information for vehicles when the infotainment system sporadically reboots.
A9124682072959_12024-03-06. Service bulletin. This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface.
A9124642044318_32024-03-06. Service bulletin. This bulletin provides information for when there are noises from the rear shelf when playing music, or driving on rough roads.
A9124632044694_32024-03-06. Service bulletin. This bulletin provides information pertaining to MMI Navigation database concerns.
441453203027592024-03-04. Service bulletin. Repair Authorization
441452203027582024-03-04. Service bulletin. Repair Authorization.