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Service bulletin TSB 20-2386

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183418
Published by NHTSA2020-12-05
Manufacturer's numberTSB 20-2386
Manufacturer's date2020-11-10
NHTSA componentELECTRICAL SYSTEM:WIRING; VISIBILITY

NHTSA's summary

Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness to accept the replacement mirror wiring.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Wiring and fuses

Vehicles listed
LINCOLN MKZ2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
LINCOLN MKZ HYBRID2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.