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Service bulletin SS1034491

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183320
Published by NHTSA2020-12-01
Manufacturer's numberSS1034491
Manufacturer's date2020-10-13
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings, thru the frame rail causing the coolant flow inside the header assembly to be reversed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
FCCC S2C2020
FCCC S2RV2017 to 2020
FCCC XBP2014 to 2020
FCCC XBR2014 to 2020
FCCC XBS2014 to 2020
FCCC XCL2014 to 2020
FCCC XCM2014 to 2020
FCCC XCP2014 to 2020
FCCC XCR2014 to 2020
FCCC XCS2014 to 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.