# Service bulletin LI54.21\-N\-069524

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10183232
- Published by NHTSA: 2020\-11\-30
- Manufacturer's number: LI54.21\-N\-069524
- Manufacturer's date: 2020\-10\-01
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## NHTSA's summary

Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10183232-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10183232-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Transmission and driveline, Automatic transmission, Transmission control module

## Vehicles listed

- 2019 MERCEDES\-BENZ SPRINTER \(VS30\)
- 2019 to 2020 MERCEDES\-BENZ SPRINTER 1500
- 2019 to 2020 MERCEDES\-BENZ SPRINTER 2500
- 2019 to 2020 MERCEDES\-BENZ SPRINTER 3500
- 2019 to 2020 MERCEDES\-BENZ SPRINTER 4500

## Recalls for the same vehicles and component

- [22V796000](/recalls/nhtsa/22V796000.md), 2022-10-21: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

## Other bulletins for the same vehicles and component

- [2022120009](/bulletins/10232555.md), 2023-03-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM; POWER TRAIN. Update Software \- Comfort Function
- [22V2790614\-1](/bulletins/10232554.md), 2023-03-06, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION. Update Software \- Comfort Function
- [22V2790611](/bulletins/10232551.md), 2023-03-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH. \(RC\)Update Park Lock Function
- [TIF\-021](/bulletins/10216861.md), 2022-08-02, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Mercedes\-Benz has initiated a Recall Campaign for Model Year 2020 Sprinter vehicles to update the Engine Control Unit \(ECU\) software and Transmission Control Unit \(TCU\) software in these vehicles. To ensure your vehicle is in compliance with emissions regulations and is covered by the full protection of the emission warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be deemed a lack of proper maintenance on your vehicle. This Recall Campaign does not cover any other components, and standard warranty terms and exclusions apply to those components.
- [CSA\-020](/bulletins/10216855.md), 2022-08-02, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Mercedes\-Benz AG \(“MBAG”\), the manufacturer of Mercedes\-Benz vehicles, has determined that on certain Sprinter vehicles, the Engine Control Unit \(ECU\) software, Transmission Control Unit \(TCU\) software and Dosing Control Unit \(DCU\) software does not correspond to current series production specifications. An authorized Mercedes\-Benz Sprinter dealer will update the Engine Control Unit \(ECU\) software, Transmission Control Unit \(TCU\) software and Dosing Control Unit \(DCU\) software.
- [LI54.21\-N\-069524](/bulletins/10174343.md), 2020-04-27, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\); ENGINE. Diverse messages in instrument cluster, vehicle fails to start, gears cannot be engaged

JSON: [/v1/bulletins/10183232](/v1/bulletins/10183232)

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