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Service bulletin 20NA011

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10183178
Published by NHTSA2020-11-30
Manufacturer's number20NA011
Manufacturer's date2020-10-16
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of Voice Recognition Launches or Radio Station Changes to an Adjacent Favorite Without Any Button Press.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
CHEVROLET CAMARO2020
CHEVROLET MALIBU2020
GMC ACADIA2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5839C2023-02-13. Service bulletin. This Preliminary information communicates to GM dealers that the above mentioned concern is software related and that General Motors is working on a solution.
PIP5632G2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q2023-01-30. Service bulletin. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP58142023-01-30. Service bulletin. This Preliminary information communicates that there some service parts released to dealers missing software.
21NA2562022-02-14. Service bulletin. This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set.
PIP5675G2022-01-24. Service bulletin. This Preliminary information communicates to the dealer that a customer may comment that the MIL light is illuminated. The technician may find P1098 and/or P26BB set current or history. That this may be caused by a software anomaly, and that GM is currently looking into the issue. It provides testing and related direction based on the results.
20NA1712021-12-27. Service bulletin. This service bulletin provides repair information to correct a customer concern of software issues with Radio Software Version V808.
21NA1452021-08-09. Service bulletin. This service bulletin provides U157 software update information to correct customer concerns of radio Software related issues.
20NA1992021-02-22. Service bulletin. This technical bulletin provides programming information for Radio Software Version U150 Update to correct software issues on infotainment systems IOS, IOT or IOU.