# Service bulletin 19NA116

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10183169
- Published by NHTSA: 2020\-11\-30
- Manufacturer's number: 19NA116
- Manufacturer's date: 2020\-10\-27
- NHTSA component: SERVICE BRAKES, AIR:DISC:PADS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

## NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10183169-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10183169-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Brakes, Brake pads

## Vehicles listed

- 2015 to 2019 CADILLAC ESCALADE
- 2015 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2019 CADILLAC ESCALADE ESV
- 2014 CHEVROLET SILVERADO 1500
- 2017 to 2018 CHEVROLET SILVERADO 1500
- 2015 to 2019 CHEVROLET SILVERADO 2500
- 2019 CHEVROLET SILVERADO 4500
- 2015 to 2019 CHEVROLET SUBURBAN
- 2015 to 2019 CHEVROLET TAHOE
- 2014 GMC SIERRA 1500
- 2015 to 2018 GMC SIERRA 2500
- 2015 to 2019 GMC SIERRA DENALI
- 2015 to 2019 GMC YUKON
- 2015 to 2019 GMC YUKON XL

## Other bulletins for the same vehicles and component

- [PIT5695C](/bulletins/10184118.md), 2020-12-14, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, AIR:DISC:PADS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS. This Preliminary information communicates an issue where the brake pad monitor life % counts down to quickly. Engineering released new Brake System Control Module Software to correct this issue and dealership are to reprogram the BSCM.
- [N192264451](/bulletins/10173957.md), 2020-04-20, Service bulletin: SERVICE BRAKES, AIR:DISC:PADS; ELECTRICAL SYSTEM. Customer Satisfaction Program \- Certain 2019 model year Chevrolet Silverado 1500 \(New Model\), or GMC Sierra 1500 \(New Model\) vehicles equipped with the Brake Lining Wear System Life Span Prognostic Indicator, \(RPO JBP\), may have a condition in which the software calculation that is reported to the driver?s information center may be 16X faster than what the brake pads are actually experiencing. Dealers will reprogram the brake system control module \(BSCM\).
- [N192264451](/bulletins/10169651.md), 2019-12-30, Service bulletin: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC. N192264451 \- Customer Satisfaction Program \- Certain 2019 model year Chevrolet Silverado 1500 \(New Model\), and GMC Sierra \(New Model\) vehicles equipped with the Brake Lining Wear System Life Span Prognostic Indicator, \(RPO JBP\), may have a condition in which the software calculation that is reported to the driver?s information center may be 16X faster than what the brake pads are actually experiencing. Dealers will reprogram the brake system control module \(BSCM\) and if necessary, replace the brake pads.
- [PIT5695A](/bulletins/10164753.md), 2019-09-16, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, AIR:DISC:PADS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS. This Preliminary information communicates an issue where the brake pad monitor life % counts down to quickly. Engineering released new Brake System Control Module Software to correct this issue and dealership are to reprogram the BSCM.
- [PIT5377B](/bulletins/10114610.md), 2017-08-15, Service bulletin: SERVICE BRAKES, AIR:DISC:PADS. This Preliminary Information communication provides information to the technician on the steps needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm \(0.079?in\) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern.
- [PIT5377A](/bulletins/10114517.md), 2017-08-15, Service bulletin: SERVICE BRAKES, AIR:DISC:PADS. This Preliminary Information communication provides information to the technician on the steps needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to contact General Motors Technical Assistance Center for further assistance.

JSON: [/v1/bulletins/10183169](/v1/bulletins/10183169)

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