# Service bulletin 9004310

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10182997
- Published by NHTSA: 2020\-11\-30
- Manufacturer's number: 9004310
- Manufacturer's date: 2020\-10\-14
- NHTSA component: STRUCTURE; POWER TRAIN

## NHTSA's summary

VALVE BODY, Complete For concern of harsh shifting occurring during one or more of the following events: Upshifting from 2nd to 3rd \- Upshifting from 4th to 5th \- Downshifting 4th to 3rd while coasting \- Downshifting 2nd to 1st while coasting \- During lift foot or change of mind shifts Scan the vehicle for DTC?s. If none are related to transmission performance, test drive the vehicle and attempt to duplicate the customers concern. If the rough shifting occurs during one or more of the events listed above, then this is a known issue. Engineering is aware and developing a resolution to address these concerns. A Quick Learn can be performed to improve these concerns. But the concerns may reappear again and another Quick Learn may need to be performed. Valve body and/or transmission replacement WILL NOT correct these concerns. If DTC?s for the transmissions performance are found. Follow the DTC flow charts to root cause the customer concern.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182997-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182997-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Transmission and driveline

## Vehicles listed

- 2017 CHRYSLER PACIFICA

## Recalls for the same vehicles and component

- [2018323](/recalls/tc/2018323.md), 2018-06-15: Powertrain
- [2017381](/recalls/tc/2017381.md), 2017-08-03: Structure
- [17V482000](/recalls/nhtsa/17V482000.md), 2017-07-28: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- [2017301](/recalls/tc/2017301.md), 2017-06-12: Powertrain

## Other bulletins for the same vehicles and component

- [9100900](/bulletins/11037346.md), 2026-09-17, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [9100860](/bulletins/11035068.md), 2026-07-18, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [S2623000046](/bulletins/11034388.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Calibration Requirements For The Power Sliding Door Module \(PSDM\).
- [S2623000041 REV.A](/bulletins/11034351.md), 2026-07-02, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- [S1623000028 Rev. K](/bulletins/11033975.md), 2026-06-18, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S1623000028 REV.J](/bulletins/11033897.md), 2026-06-16, Service bulletin: STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S2623000040](/bulletins/11033896.md), 2026-06-16, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- [S2623000041](/bulletins/11033895.md), 2026-06-16, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- [S1623000028 REV.I](/bulletins/11033308.md), 2026-06-03, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- [S2623000034](/bulletins/11032991.md), 2026-05-28, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.

JSON: [/v1/bulletins/10182997](/v1/bulletins/10182997)

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