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Service bulletin B520820

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10182617
Published by NHTSA2020-11-16
Manufacturer's numberB520820
Manufacturer's date2020-10-01
NHTSA componentELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

NHTSA's summary

CC MESSAGE "FAILURE OF HEAD RESTRAINT ADJUSTMENT ON PASSENGER'S SIDE": Customer states he/she has received a sporadic Check Control message (CCM) "Failure of head restraint adjustment on passenger's side". This is CCM ID-2184. This message appears when the customer folds down the front passenger seat and drives off. The front passenger seat is unoccupied. The CCM (ID-2184)- Appears after 60 seconds States that the head restraint is faulty and that the customer could injure themselves Recommends visiting a workshop Software in the seat module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Seats

Vehicles listed
BMW 430I2021
BMW 840I2020, 2021
BMW M440I2021
BMW M82020, 2021
BMW M8 GRAN COUPE2020
BMW M850I2019
BMW M850I2020, 2021
BMW M850XI2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V0560002026-01-30. ELECTRICAL SYSTEM:STARTER ASSEMBLY
25V6440002025-09-25. ELECTRICAL SYSTEM:STARTER ASSEMBLY
25V6360002025-09-23. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
24V5760002024-08-01. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; ELECTRICAL SYSTEM:STARTER ASSEMBLY
23V5840002023-08-16. ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
20V7610002020-12-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
19V8830002019-12-11. ELECTRICAL SYSTEM:WIRING; POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B1104262026-08-03. Service bulletin. The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
B8402262026-07-31. Service campaign. Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.
B5211252025-08-24. Service bulletin. If the seat ventilation is deactivated via the switch or due to parking the vehicle, the fans in the seat cushionor under the seat cushion surface are unpleasantly loud. The fans speed up loudly twice and then turn off. The functionality of the fans is not impaired. This behavior only occurs after the vehicle had been programmed to I level S18A- 25-07-520 and higher; upto, but not including S18A- 25-07-551.
B6103212024-03-02. Service bulletin. SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to an emissions recall, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to an emissions recall. The 12 V battery’s dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. The error is displayed by a red Check Control message.
B6607202024-03-02. Service bulletin. The functionality of the left rear SRR sensor could be reduced which would display the Driving Assistance Check Control Message.
B6608202024-03-02. Service bulletin. The functionality of the right rear SRR sensor could be reduced which would display the "Driving Assistance"- Check Control Message.
B6404222024-03-02. Service bulletin. An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap moves to a different position. Due to the complex design of the heating and air-conditioning unit, the kinematics causing it (top or bottom,left or right) may not be able to be precisely located. Depending on the vehicle model, the number of servomotors (and the associated kinematics unit) varies.Various models use either 2 or 3 servomotors.
B5108192024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B6113052024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.