# Service bulletin V5718012042955\-5 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10182514 - Published by NHTSA: 2020\-12\-04 - Manufacturer's number: V5718012042955\-5 - Manufacturer's date: 2020\-11\-04 - NHTSA component: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH ## NHTSA's summary Update to model and model year applicability and remove WISE claiming information. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182514-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182514-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Body and frame, Latches and locks, Door latch ## Vehicles listed - 2018 to 2021 VOLKSWAGEN ATLAS - 2020 to 2021 VOLKSWAGEN ATLAS CROSS SPORT - 2009 VOLKSWAGEN GOLF - 2010 to 2018 VOLKSWAGEN GOLF - 2017 to 2018 VOLKSWAGEN GOLF ALLTRACK - 2015 VOLKSWAGEN GOLF R - 2016 to 2018 VOLKSWAGEN GOLF R - 2015 to 2018 VOLKSWAGEN GOLF SPORTWAGEN - 2009 to 2015 VOLKSWAGEN GTI - 2016 to 2018 VOLKSWAGEN GTI - 2011 to 2018 VOLKSWAGEN JETTA - 2012 to 2019 VOLKSWAGEN PASSAT - 2010 to 2018 VOLKSWAGEN TIGUAN - 2018 VOLKSWAGEN TIGUAN LIMITED ## Other bulletins for the same vehicles and component - [571403](/bulletins/10239415.md), 2023-07-17, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Front Door Locks Hard to Release - [571402](/bulletins/10239414.md), 2023-07-17, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Customer may comment that the front door is hard to open with exterior handle. - [571401](/bulletins/10239413.md), 2023-07-17, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Front Door Latches Hard to Release - [TT571401a](/bulletins/10239408.md), 2023-07-17, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. For concerns of a door latch \(or latches\) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap \(Figure 1\) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch. - [TT571401](/bulletins/10239407.md), 2023-07-17, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap \(shield,\) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation. - [VIN4APIN20230202](/bulletins/10231585.md), 2023-03-06, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; FUEL SYSTEM, GASOLINE. Customer states MIL\-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL\-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL\-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative - [VIN4APIN20221212](/bulletins/10228182.md), 2023-01-06, Service bulletin: EQUIPMENT:ELECTRICAL; LATCHES/LOCKS/LINKAGES:DOORS:LATCH; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Customer states rattle noise from the underbody heat shields Customer states MIL\-on, fault P0456 and/or P0442 stored in ECM memory Customer states noise from the front end \(usually right side\) Customer states MIL\-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative - [VIN4APIN20220819](/bulletins/10218612.md), 2022-09-01, Service bulletin: AIR BAGS; SERVICE BRAKES; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; LANE DEPARTURE: BLIND SPOT DETECTION; VISIBILITY:WINDSHIELD; ENGINE AND ENGINE COOLING; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Customer states rattle noise from the underbody heat shields Customer states brake noise, dust and uneven pad wear Customer states MIL\-on, fault P0442 and/or P0456 stored in ECM memory Customer states rattle noise under vehicle Customer states MIL\-on, fault P0463 stored in ECM memory Customer states coolant light on, coolant level low Customer states MIL\-on, fault P19F7 P3081 P0116 and/or P0117 in the ECM Customer states noise from the front end Customer states blind spot monitoring error in MFI Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states AC inoperative - [TT 57 20 01](/bulletins/10180108.md), 2020-10-06, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM. Door lock concern diagnosis - [TT 57 20 01\-3](/bulletins/10180527.md), 2020-10-01, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. Door lock concern diagnosis JSON: [/v1/bulletins/10182514](/v1/bulletins/10182514) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20V5718012042955-5&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10182514&vehicle=Service%20bulletin%20V5718012042955-5)