# Service bulletin NTB20\-073

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10182362
- Published by NHTSA: 2020\-11\-09
- Manufacturer's number: NTB20\-073
- Manufacturer's date: 2020\-10\-14
- NHTSA component: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

2021 ROGUE AND 2020 SENTRA; INTELLIGENT KEY UNIT SERVICE INFORMATION SERVICE INFORMATION • When replacing the intelligent key unit \(hands free module\), ALWAYS replace it with a new one. • Module configuration MUST BE performed before NATS initialization \(key registration\). Once NATS initialization has been performed, portions of the configuration are locked and can no longer be changed. • When replacing the intelligent key unit, it is critical to follow the work procedure as detailed in the ESM. • For Rogue, go to BODY EXTERIOR, DOORS, ROOF \& VEHICLE SECURITY \>DOOR \& LOCK \> BASIC INSPECTION \> ADDITIONAL SERVICE WHEN REPLACING INTELLIGENT KEY UNIT. • For Sentra, go to BODY EXTERIOR, DOORS, ROOF \& VEHICLE SECURITY \>DOOR \& LOCK \> BASIC INSPECTION \> INTELLIGENT KEY UNIT \>ADDITIONAL SERVICE WHEN REPLACING INTELLIGENT KEY UNIT.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182362-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182362-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2021 NISSAN ROGUE
- 2020 NISSAN SENTRA

## Recalls for the same vehicles and component

- [22V527000](/recalls/nhtsa/22V527000.md), 2022-07-21: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018.
- [NTB23\-004A](/bulletins/10251534.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). MISSING OR CORRUPTED MAP DATA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018.
- [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-032A](/bulletins/10237581.md), 2023-06-08, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER. HVAC BLOWER DOES NOT OPERATE ON COLD STARTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB22\-103A](/bulletins/10237571.md), 2023-06-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB21\-071E](/bulletins/10237569.md), 2023-06-07, Service bulletin: BACK OVER PREVENTION; EQUIPMENT. AUTO HVAC CENTER VENT TEMPERATURE DIFFERENCE GREATER THAN 5°C \(9°F\) This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018C](/bulletins/10235775.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018B](/bulletins/10234080.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

JSON: [/v1/bulletins/10182362](/v1/bulletins/10182362)

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