# Service bulletin 20\-BE\-011H

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10182305
- Published by NHTSA: 2020\-11\-06
- Manufacturer's number: 20\-BE\-011H
- Manufacturer's date: 2020\-10\-12
- NHTSA component: BACK OVER PREVENTION

## NHTSA's summary

Some 2020\-2021 Santa Fe \(TMa\) and Palisade \(LX2\) may intermittently experience abnormal camera image display conditions on the instrument cluster when the turn signal is turned ON or the radio screen when transmission is in Reverse. The following conditions may occur; blurry image, line on the screen, fuzziness, or blue screen. This bulletin provides information to assist with troubleshooting the condition\(s\) above.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182305-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10182305-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Backup camera

## Vehicles listed

- 2020 to 2021 HYUNDAI PALISADE
- 2020 to 2021 HYUNDAI SANTA FE

## Recalls for the same vehicles and component

- [24V879000](/recalls/nhtsa/24V879000.md), 2024-11-21: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [19\-BE\-011H\-1](/bulletins/10169370.md), 2019-12-16, Service bulletin: LANE DEPARTURE; BACK OVER PREVENTION. The Blind Spot Detection \(BSD\) or Blind\-Spot Collision Warning \(BCW\) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The BSD/BCW detects vehicles within the blind spot zone and gives off an alarm \(visual and audible\). The two magnetic radar sensors provide these functions for BSD/BCW: ? Senses other vehicles in the BSD/BCW zone and turns on the BSD/BCW warning lamp for the driver. The warning lamp starts blinking, along with an audible sound, when the driver turns on the turn signal lamp to enter the lane where another vehicle is driving.

JSON: [/v1/bulletins/10182305](/v1/bulletins/10182305)

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