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Service bulletin 2060120/2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10182290
Published by NHTSA2020-11-06
Manufacturer's number2060120/2
Manufacturer's date2020-10-26
NHTSA componentEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; LATCHES/LOCKS/LINKAGES:HOOD:LATCH

NHTSA's summary

Convertible hood cannot close - Temporary repair solution - Header trim flap eyelet broken. Customer statement/workshop findings: Convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the header trim flap (Figure 1) Technical background: CAUTION: The Operative MUST ensure that all interior/exterior trim assemblies are suitably protected. Warranty payments will not be considered under any circumstances for any damage Option 1 - Manually assist the flap to allow the hood to fully close and latch as shown in the video within the Bentley Hub reference TPI 2060120/- Great care must be taken when conducting the manual assist procedure

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Latches and locks, Hood latch

Vehicles listed
BENTLEY CONTINENTAL GT CABRIO2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
2060120/32021-03-05. Service bulletin. Convertible hood cannot close - Header trim flap eyelet broken. Customer statement / workshop findings: Convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly (Figure 1) Technical background: A kit of parts to replace the right and left hand trim flaps is now available (Figure 2) NOTE: The trim flaps should be replaced in pairs