Service bulletin TSB 20-2372
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10181933 |
| Published by NHTSA | 2020-11-05 |
| Manufacturer's number | TSB 20-2372 |
| Manufacturer's date | 2020-10-21 |
| NHTSA component | VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT |
NHTSA's summary
This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to water intrusion into the exterior mirror connector. To correct the condition, follow the Service Procedure steps to remove the 16 pin connector and install two weather tight 8 pin connectors.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Glass, wipers and mirrors, Mirrors
| FORD FUSION | 2013, 2014 |
|---|---|
| FORD FUSION ENERGI | 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| FORD FUSION HYBRID | 2013, 2014 (the catalog's model; the bulletin names a series or trim of it) |
| LINCOLN MKZ | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| LINCOLN MKZ HYBRID | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| TSB160058 | 2021-12-20. Service bulletin. Wind or whistle noise froim exterior mirror(s) at highway speed |
|---|---|
| 17-2225 | 2018-01-29. Service bulletin. Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition. |
| TSB 17-2057 | 2017-08-01. Service bulletin. Some 2013-2014 Fusion and 2013-2017 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition. |