# Service bulletin TSB 20\-2369

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10181930
- Published by NHTSA: 2020\-11\-05
- Manufacturer's number: TSB 20\-2369
- Manufacturer's date: 2020\-10\-27
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN

## NHTSA's summary

Some 2015\-2016 F\-Super Duty pickup vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P24A0 stored in the powertrain control module \(PCM\). This may be due to various strategies within the PCM software. To correct the condition, follow the service procedure to reprogram the PCM.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181930-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181930-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Transmission and driveline, Software

## Trouble codes named

P24A0

## Vehicles listed

- 2015 to 2016 FORD F\-250 SD
- 2015 to 2016 FORD F\-350 SD
- 2015 to 2016 FORD F\-450 SD
- 2015 to 2016 FORD F\-550 SD
- 2015 to 2016 FORD F\-650 SD
- 2015 to 2016 FORD F\-750 SD

## Other bulletins for the same vehicles and component

- [SSM 50375](/bulletins/10205694.md), 2021-12-27, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. Some 2016\-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
- [TSB 20\-2255](/bulletins/10179117.md), 2020-09-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Some 2016 MKS, 2016\-2017 Navigator, 2016\-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017\-2018 Continental/Fusion/MKZ, 2017\-2019 Explorer, 2016\-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F\-Super Duty, and 2018\-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
- [SSM\-45825](/bulletins/10078992.md), 2016-08-30, Service bulletin: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM:SOFTWARE. STATIONARY ELEVATED IDLE CONTROL \(SEIC\) DISABLEMENT \- HYDRAULIC BRAKE APPLICATIONS ONLY
- [SSM\-45821](/bulletins/10078990.md), 2016-08-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
- [45013](/bulletins/10058227.md), 2015-08-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. FORD F\-SUPER DUTY 2011\-2015\- 6.7L DIESEL: BULLETIN INFORMATION REGARDING MALFUNCTION INDICATOR LAMP DUE TO MODIFIED, MISSING, DAMAGED, OR LOOSE GROUND G400, WITH TROUBLE CODES , P20BC, P20C0, P204C, P208A, P208B, P220E, P130E. \*LJ
- [ASI\-44691](/bulletins/10057039.md), 2015-04-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. FORD: AN ERROR MESSAGE IS ENCOUNTERED WHEN ATTEMPTING TO PROGRAM NAVISTAR ELECTRONIC TECHNICAL SUPPORT SYSTEM \(NETS\) SOFTWARE AND PASSWORD NEEDS TO BE UPDATED. MODEL 2011\-13 \&15 F\-650/F\-750. \*PE

JSON: [/v1/bulletins/10181930](/v1/bulletins/10181930)

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