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Service bulletin L-SB-0010-20 Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10181748
Published by NHTSA2020-10-26
Manufacturer's numberL-SB-0010-20 Rev
Manufacturer's date2020-09-11
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

TSB: Some 2021 model year Lexus vehicles are equipped with an eOwner?s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine if the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LEXUS ES HYBRID2021
LEXUS ES2502021
LEXUS ES3502021
LEXUS IS 3002021
LEXUS IS 3502021
LEXUS LC HYBRID2021
LEXUS LC5002021
LEXUS LS HYBRID2021
LEXUS LS5002021
LEXUS NX HYBRID2021
LEXUS NX3002021
LEXUS RC 3002021
LEXUS RC 3502021
LEXUS RC F2021
LEXUS RX HYBRID2021
LEXUS RX3502021
LEXUS UX HYBRID2021
LEXUS UX2002021

Listing a model year does not mean every vehicle of it is concerned: the document says which.