# Service bulletin 20NA171

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10181701
- Published by NHTSA: 2020\-10\-26
- Manufacturer's number: 20NA171
- Manufacturer's date: 2020\-09\-25
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of software issues with Radio Software Version V808.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181701-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181701-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2019 to 2020 CADILLAC CT6
- 2019 CADILLAC XT4
- 2019 CHEVROLET BLAZER
- 2019 CHEVROLET CAMARO
- 2019 to 2020 CHEVROLET COLORADO
- 2019 to 2020 CHEVROLET EQUINOX
- 2019 to 2020 CHEVROLET MALIBU
- 2019 CHEVROLET SILVERADO 1500
- 2019 CHEVROLET VOLT
- 2019 to 2020 GMC CANYON
- 2019 GMC SIERRA 1500
- 2019 to 2020 GMC TERRAIN

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIT5839C](/bulletins/10231612.md), 2023-02-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Preliminary information communicates to GM dealers that the above mentioned concern is software related and that General Motors is working on a solution.
- [PIP5632G](/bulletins/10230683.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
- [PIP4902Q](/bulletins/10230682.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
- [PIP5814](/bulletins/10230680.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates that there some service parts released to dealers missing software.
- [21NA127](/bulletins/10214208.md), 2022-06-21, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides repair information to correct a customer concern of Head Up Display \(HUD\) Blank, Non\-Responsive to Brightness, Aim, or Page Controls, DTC U1518 Set.
- [N182191300](/bulletins/10212572.md), 2022-05-31, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Customer Satisfaction. In certain vehicles, certain types of off\-road use can, in rare cases, cause the vehicle?s roof\-rail air bags and seat belt pretensioners to deploy. Dealers will reprogram the sensing and diagnostic module \(SDM\) with updated software.
- [22\-NA\-075](/bulletins/10210283.md), 2022-04-15, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. This technical bulletin provides repair information to correct a customer concern of software anomalies with the engine control module \(ECM\).
- [21NA256](/bulletins/10207916.md), 2022-02-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\); EXTERIOR LIGHTING. This service bulletin provides repair information for dealers/technicians to correct a customer concern of a Malfunction Indicator Lamp Illuminated with DTC P26BB Set.
- [20NA171](/bulletins/10205543.md), 2021-12-27, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. This service bulletin provides repair information to correct a customer concern of software issues with Radio Software Version V808.

JSON: [/v1/bulletins/10181701](/v1/bulletins/10181701)

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