# Service bulletin S2008000142

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10181557
- Published by NHTSA: 2020\-10\-26
- Manufacturer's number: S2008000142
- Manufacturer's date: 2020\-09\-12
- NHTSA component: STEERING

## NHTSA's summary

Steering Wheel Switches Do Not Respond After A Recent Repair

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181557-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181557-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2018 JEEP GRAND CHEROKEE

## Other bulletins for the same vehicles and component

- [105646](/bulletins/11024323.md), 2025-10-15, Service bulletin: STEERING. MODULE \- STEERING CONTROL \& COLUMN
- [0807421](/bulletins/10230104.md), 2023-01-17, Service bulletin: WHEELS; SEAT BELTS; STEERING. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive\(s\) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition \(VR\) fails while road names are written in Catalan. After the update to software level MR\-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop\-ups during startup saying device not connected \- Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera\(2018 WK Only\). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills\(2018 WK Only\). Russian language missing in the radio setting menu\(2018 WK with UGQ Only\). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?\(2018 WK with UGQ Only\). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup\(2018 WK with UGQ Only\). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements \(2018 WK with UGQ Only\)
- [08\-003\-22 REV. A](/bulletins/10229816.md), 2023-01-17, Service bulletin: STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? \*\*Wi\-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition \(VR\) response and navigation guidance. ? Mobile Station Integrated Services Digital Network \(MSISDN\) missing from radio, no connected services working.\*\* ? Intermittent, black radio display screen \(Rear View Camera \(RVC\) not affected\). ? Intermittent, radio freezes \(RVC not affected\). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen \(occurs when vehicle is shifted immediately to reverse upon key\-on before RVC signal is received, recoverable with key cycle\) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel\-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty \(HD\) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
- [0809220](/bulletins/10223963.md), 2022-10-17, Service bulletin: POWER TRAIN; STEERING. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
- [08\-092\-20](/bulletins/10183074.md), 2020-11-30, Service bulletin: STEERING; EQUIPMENT; POWER TRAIN. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
- [S19080000047](/bulletins/10177492.md), 2020-07-27, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. Volume Uncontrollable Or Stuck On High
- [S2019000002](/bulletins/10175674.md), 2020-05-26, Service bulletin: STEERING. Hands On Steering Wheel Message In EVIC

JSON: [/v1/bulletins/10181557](/v1/bulletins/10181557)

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