# Service bulletin SM 03\-2020

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10181412
- Published by NHTSA: 2020\-11\-05
- Manufacturer's number: SM 03\-2020
- Manufacturer's date: 2020\-10\-08
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

This special notice is to inform dealers to return the part numbers listed if they meet the criteria.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181412-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181412-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2019 to 2021 VOLKSWAGEN ARTEON
- 2018 to 2021 VOLKSWAGEN ATLAS
- 2020 to 2021 VOLKSWAGEN ATLAS CROSS SPORT
- 2017 to 2020 VOLKSWAGEN GOLF
- 2020 to 2021 VOLKSWAGEN JETTA
- 2015 to 2021 VOLKSWAGEN PASSAT
- 2016 to 2021 VOLKSWAGEN TIGUAN

## Recalls for the same vehicles and component

- [22V514000](/recalls/nhtsa/22V514000.md), 2022-07-20: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [22V086000](/recalls/nhtsa/22V086000.md), 2022-02-16: EQUIPMENT:OTHER:LABELS
- [20V372000](/recalls/nhtsa/20V372000.md), 2020-06-24: EQUIPMENT:OTHER:LABELS
- [19V241000](/recalls/nhtsa/19V241000.md), 2019-03-27: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [911410](/bulletins/10253198.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment Worksheet \(U.S. Only\)
- [911404](/bulletins/10253192.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [TT971402](/bulletins/10252942.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL. Damage to Data Link Connector \(DLC\) from Aftermarket Devices \(Cannot Communicate with Vehicle OBD System\)
- [SM 20\-2024](/bulletins/10252091.md), 2024-04-04, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; EQUIPMENT. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- [V9123032070941\_2](/bulletins/10252030.md), 2024-04-04, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App\-Connect malfunctions, SiriusXM radio malfunctions
- [VWP1402](/bulletins/10250694.md), 2024-02-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Roadside Assistance, and Carefree Maintenance
- [VW Mult Clos](/bulletins/10249690.md), 2024-02-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.
- [V9124012072698\_1](/bulletins/10249417.md), 2024-02-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; UNKNOWN OR OTHER. MIB2 MQB Composition \& Discover Media Infotainment System Malfunctions

JSON: [/v1/bulletins/10181412](/v1/bulletins/10181412)

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