# Service bulletin RRA09202008

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10181245
- Published by NHTSA: 2020\-10\-19
- Manufacturer's number: RRA09202008
- Manufacturer's date: 2020\-09\-01
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

An issue has been identified concerning the programming of all Ghost, Wraith and Dawn RR4/5/6 model variants with ISTA4.25 which includes vehicle software version F001\-20\-07\-521. An execution block has been implemented. When prompted by ISTA please program with alternative I\-Level vehicle software version F001\-20\-03\-540.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181245-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181245-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2017 ROLLS\-ROYCE DAWN
- 2020 to 2021 ROLLS\-ROYCE DAWN
- 2010 to 2012 ROLLS\-ROYCE GHOST
- 2015 ROLLS\-ROYCE GHOST
- 2017 to 2018 ROLLS\-ROYCE GHOST
- 2020 to 2021 ROLLS\-ROYCE GHOST
- 2014 to 2021 ROLLS\-ROYCE WRAITH

## Recalls for the same vehicles and component

- [23V645000](/recalls/nhtsa/23V645000.md), 2023-09-21: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2018195](/recalls/tc/2018195.md), 2018-04-19: Electrical
- [12V368000](/recalls/nhtsa/12V368000.md), 2012-07-27: EQUIPMENT:OTHER:LABELS
- [2011376](/recalls/tc/2011376.md), 2011-10-21: Electrical

## Other bulletins for the same vehicles and component

- [A08202201UC](/bulletins/10224221.md), 2022-10-17, Service bulletin: EQUIPMENT:ELECTRICAL. The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call \(E\-call\), Concierge call and Roadside assist calls.
- [A07202206](/bulletins/10218353.md), 2022-08-22, Service bulletin: ELECTRICAL SYSTEM. The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call \(E\-call\), Concierge call and Roadside assist calls.
- [RRA12202102](/bulletins/10206767.md), 2022-01-24, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. Electronic Transmission Error.
- [RRA12202103](/bulletins/10206766.md), 2022-01-24, Service bulletin: SERVICE BRAKES; EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING; EQUIPMENT. The affected vehicles have been identified as having a potential issue concerning the rear brake carrier fixings. It could be possible that during the rear axle assembly, the rear brake carriers were fitted with incorrect fixing \(T orx El4 instead of the correct El6\).
- [RR64605110](/bulletins/10203320.md), 2021-11-08, Service bulletin: EQUIPMENT. The vehicle has been brought to the workshop with a complaint relating to the SoE function.
- [RR65547515](/bulletins/10200504.md), 2021-08-23, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction
- [RR65537744](/bulletins/10200503.md), 2021-08-23, Service bulletin: STRUCTURE; EQUIPMENT. The glovebox has difficulty opening and closing, or in some instances will not open or close
- [RR65537732](/bulletins/10200502.md), 2021-08-23, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION. The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message \(ID 961\) can occur on a new vehicle even with very low usage or relatively low operating hours.
- [RR65537163](/bulletins/10194325.md), 2021-05-24, Service bulletin: POWER TRAIN; ENGINE; EQUIPMENT. Jerking/Jolting when cornering or accelerating from low speeds and at low to medium loads. Complaint is also perceived as tension fluctuations.
- [RR65334268](/bulletins/10194322.md), 2021-05-24, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT. Visible cracks or hazy areas present in the surface of the LED headlight lens

JSON: [/v1/bulletins/10181245](/v1/bulletins/10181245)

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