# Service bulletin B611320

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10181229
- Published by NHTSA: 2020\-10\-19
- Manufacturer's number: B611320
- Manufacturer's date: 2020\-09\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

SERVICE ACTION \- CHECKING THE DUAL STORAGE SYSTEM AND REPLACE IF NECESSARY: In the event of an accident, the two\-battery Dual Storage System \(DSS\) is disconnected from the electrical system via an internal relay. In some cases, the relay is stuck closed and a fault is set. In these circumstances: A crash shutdown of the DSS does not occur The power distribution box is supplied with power until the DSS is fully discharged.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181229-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10181229-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2021 BMW 330E
- 2019 to 2021 BMW 330I
- 2017 to 2019 BMW 740E
- 2017 to 2021 BMW 740I
- 2016 to 2017 BMW 740LI
- 2020 BMW 745E
- 2018 to 2019 BMW 750I
- 2016 to 2019 BMW 750LI
- 2021 BMW 750LI
- 2018 to 2021 BMW B7 ALPINA
- 2020 to 2021 BMW M340I
- 2017 to 2021 BMW M760I
- 2021 BMW R 1250 GS ADVENTURE
- 2019 to 2021 BMW X5
- 2020 to 2021 BMW X6
- 2019 to 2021 BMW X7

## Recalls for the same vehicles and component

- [26V056000](/recalls/nhtsa/26V056000.md), 2026-01-30: ELECTRICAL SYSTEM:STARTER ASSEMBLY
- [25V644000](/recalls/nhtsa/25V644000.md), 2025-09-25: ELECTRICAL SYSTEM:STARTER ASSEMBLY
- [2025499](/recalls/tc/2025499.md), 2025-09-23: Electrical
- [25V636000](/recalls/nhtsa/25V636000.md), 2025-09-23: ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
- [2024444](/recalls/tc/2024444.md), 2024-08-01: Electrical
- [24V576000](/recalls/nhtsa/24V576000.md), 2024-08-01: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ELECTRICAL SYSTEM:STARTER ASSEMBLY
- [23V584000](/recalls/nhtsa/23V584000.md), 2023-08-16: ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS
- [21V520000](/recalls/nhtsa/21V520000.md), 2021-07-08: AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2020605](/recalls/tc/2020605.md), 2020-12-10: Electrical
- [20V761000](/recalls/nhtsa/20V761000.md), 2020-12-09: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## Other bulletins for the same vehicles and component

- [B110426](/bulletins/11035500.md), 2026-08-03, Service bulletin: ENGINE; ELECTRICAL SYSTEM. The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.
- [B840226](/bulletins/11035408.md), 2026-07-31, Service campaign: ELECTRICAL SYSTEM. Once the Telematics Module \(TCB2\) enters sleep mode, a BMW Data Services trigger for Remote Services\(remote engine start, lock/unlock/climate conditioning\) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.
- [B720125](/bulletins/11028928.md), 2026-02-23, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM; SEATS. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B720125](/bulletins/11024726.md), 2025-11-03, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM. A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and a front passenger seat air bag deactivation message appears. If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL \(Passenger Occupancy Light\) light should now function correctly. In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module \(ACSM\) fault is stored: 930A1C \- Front passenger seat occupancy detection transmitting fault \(moisture\)
- [B120425](/bulletins/11017273.md), 2025-04-28, Service campaign: ELECTRICAL SYSTEM. As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority \(California Air Resources Board– CARB\). The fault has no effect on the use of the vehicle by the customer.
- [B720125](/bulletins/11017101.md), 2025-04-18, Warranty extension: ELECTRICAL SYSTEM; AIR BAGS. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in\-service / first delivery date.
- [B720225](/bulletins/11017100.md), 2025-04-18, Warranty extension: AIR BAGS; ELECTRICAL SYSTEM. The Supplemental Restraint Systems \(SRS\) Front Passenger’s Seat Occupancy Capacitive Interior Sensor \(CIS\) Mat for defects in materials and/or workmanship that causes a false seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined from the vehicle's original in\-service / first delivery date.
- [B011624](/bulletins/11013037.md), 2025-01-23, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty.
- [B011824](/bulletins/11012111.md), 2025-01-02, Warranty extension: ELECTRICAL SYSTEM. The Telematics Control Units \(TCU\) Internal Emergency \(Backup\) Battery for defects in materials and/or workmanship has been extended to 6 years without mileage limitation, as determined from the vehicles original first in\-service / delivery date.
- [B011124](/bulletins/11012073.md), 2024-12-31, Warranty extension: ELECTRICAL SYSTEM. the High\-Voltage \(HV\) Battery Assembly Cell Modules Temperature Sensors \(Internal NTC repair kit\-specific\) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in\-service/first delivery date.

JSON: [/v1/bulletins/10181229](/v1/bulletins/10181229)

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